Systems Engineer, Endpoint & Network Operations ( PST & MST Time Zone) Hybrid
EP Wealth Advisors · AZ, US
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About the Role
EP Wealth Advisors is seeking a Systems Engineer, Endpoint & Network Operations to build and operate the endpoint, branch infrastructure, and connectivity foundation for a growing, cloud-based wealth management firm. This role serves as the technical platform owner for endpoint engineering and patch management, supports branch network reliability, and acts as an engineering resolver for issues beyond front-line support. The role will help standardize office technology patterns, improve monitoring and automation, support M&A and new-office cutovers, and partner closely with Cloud & Identity, Service Desk, Cybersecurity, and Integration teams to keep EP Wealth's distributed office environment secure, connected, and reliable.
Responsibilities
- Serve as the technical platform owner for core endpoint platforms, including Microsoft Intune, Windows Autopilot, and enterprise patch management tooling.
- Configure and maintain endpoint deployment profiles and provisioning workflows.
- Own the enterprise patch and update strategy across the endpoint fleet.
- Support endpoint security baselines and compliance policies.
- Perform engineering-level troubleshooting and remediation for endpoint platform issues.
- Build and maintain endpoint automation.
- Support EP Wealth's branch reliability model, including proactive monitoring, technical acceptance standards, recurring issue remediation, vendor escalation, and post-cutover stabilization.
- Configure and support network infrastructure for branch offices.
- Support the migration of branch office networking, camera, and digital access systems.
- Support adherence to branch network standards and configuration requirements.
- Coordinate the technical work of third-party vendors performing physical rack-and-stack activities.
- Support carrier and network vendor technical escalation for connectivity issues.
- Support branch monitoring, telemetry, and the branch uptime/reliability dashboard.
- Travel to branch offices (~25%, Regional) to support new-office network builds, on-site remediation, and technical validation.
- Support the network and connectivity workstream for partnership integrations.
- Support Microsoft 365, Entra ID, and Azure administration.
- Maintain detailed documentation of system and network configurations, procedures, and troubleshooting/runbooks.
- Support major incidents and emergency outages.
- Support vendor management for assigned endpoint and network platforms and contracts.
- Serve as the engineering-level escalation point for endpoint, network, and patch management issues.
- Perform root-cause analysis and drive down recurring incidents through remediation and automation.
- Provide technical risk assessment, implementation planning, and rollback planning for changes.
- Support the implementation and operation of technical security controls on endpoint and network platforms.
Requirements
- This role is classified as hybrid and requires the employee to perform work both remotely and from the designated office location.
- Candidates must reside within a reasonable commuting distance of the listed office location.
- 5+ years of experience in systems administration, endpoint engineering, or network engineering in a corporate/enterprise environment, with demonstrated Tier 3-level ownership.
- Experience in multi-site environments, M&A, or distributed branch operations preferred.
- Endpoint platform experience: hands-on experience administering Microsoft Intune, Windows Autopilot, and enterprise patch management tooling.
- Identity & Microsoft 365: working knowledge of Microsoft Entra ID and the Microsoft 365 suite.
- Network engineering: experience with routing, switching, wireless, and firewall/SD-WAN platforms, including supporting multi-site or branch office environments.
- Cameras & digital access: experience with IP camera/video surveillance and digital access control systems.
- Experience serving as an engineering-level escalation resource for endpoint, network, or patch management issues.
- Azure cloud experience (networking, Azure AD/Entra ID).
- PowerShell scripting or similar automation experience.
- Experience executing in an ITIL change-management-focused environment.
- Willingness and ability to travel approximately 25% (Regional), with occasional national travel for team working sessions or company events.
- Excellent problem-solving, troubleshooting, and written documentation skills.
- Comfortable operating with significant autonomy as a technical escalation resource across distributed offices.
- Strong communication skills; able to work cross-functionally with the Service Desk, Cloud & Identity, and Security teams.
- Team Player — shares wins and successes; fosters open dialogue; acts as if real success is the success of the whole team.
- Curious — willing to learn and research; learns quickly when facing new problems; enjoys the challenge of unfamiliar tasks.
- AI-Enabled — explores and leverages approved AI tools to accelerate scripting, documentation, troubleshooting, and knowledge capture.
Skills
- Microsoft Intune
- Windows Autopilot
- Enterprise patch management tooling
- Application packaging
- Microsoft Company Portal
- Endpoint security baselines
- Endpoint automation
- PowerShell scripting
- Network infrastructure configuration
- Routing
- Switching
- Wireless
- SD-WAN/firewall platforms
- IP camera/video surveillance systems
- Digital access control systems
- Microsoft 365 administration
- Entra ID administration
- Azure administration
- Conditional Access
- MFA
- PIM
- Troubleshooting
- Documentation
- Change management
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 5+ years of experience
- Tier 3-level ownership
Education Level
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience (preferred)
Salary/Compensations
- $110,000 - $125,000 a year
Benefits
- 11 Paid Holidays
- 3 Weeks (PTO)
- Paid Volunteer Time
- Paid Parental Leave
- Flexible Work Schedule
- Highly subsidized Health, Dental, and Vision Plans
- 401k Retirement Account with company match contributions
- Free Mental Health services
- Life Insurance
- Long & Short-Term Disability Insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Financial Education
- Employee Educational Expense Reimbursement
- Employee Charitable Donations
- Employee Referral Incentives
- Employee Team Building Activities
- Employee Assistance Program
- Mentorship Program
About the Company
- EP Wealth Advisors (EPWA) is a wealth management advisory firm with over $49.1 billion as of June 30, 2026, serving predominately high net worth individuals.
- EPWA fosters an inclusive environment that offers opportunities for our associates to learn, grow and enhance their skills to take on new challenges to progress in their professional careers.
Equal Opportunity
- EPWA is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, creed, color, sex, gender, gender expression, gender identity, sexual orientation, age, religion, national origin, ancestry, mental disability, physical disability, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by law.