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About the Role
Convey is hiring a Design Engineer to own problems from statement to outcome: defining, designing, building, testing, and shipping the experiences through which non-technical operators train, manage, and trust AI teammates. You will work across design and implementation, prototyping directly in code and iterating closely with engineering and customers.
Responsibilities
- Own core agent interaction patterns: Design the primary in-app interface where operators train and manage their digital teammates.
- Shape channel behavior: Agents interact, communicate, and escalate across tools like Slack, email, and live video calls.
- Influence the broader brand: Extend design vision to shape the marketing site and overall visual identity.
- Understand the agent architecture: Collaborate with engineering to define necessary tools and how technical constraints shape user experience.
- Prototype and iterate rapidly: Quickly develop concepts and prototypes, iterating closely with engineering.
- Build and ship, not just design: Take core workflows from concept through production-quality implementation, partnering with engineering to iterate based on customer feedback.
- Define teammate personalization: Explore how teammates can feel personal yet remain professional for enterprise customers.
- Turn customer proximity into product direction: Bring structure and strategic depth to Convey’s existing customer feedback loops.
Requirements
- 2+ years of product design experience, with at least 2 years acting as the primary or sole designer on a complex product.
- Prior experience designing for AI agents or conversational interfaces.
- Conceptual understanding of how LLMs, agent harnesses, and tool-calling work.
- Comfortable creating entirely new interaction patterns from scratch.
- Comfortable using AI-native tooling (e.g., Claude Code, Cursor, Figma) to quickly put together and iterate on concepts.
- Ability to move fluidly between product strategy, visual and interaction design, and front-end implementation.
- Experience taking ambiguous problems from an initial brief to a shipped customer outcome with minimal direction.
- Ability to balance clarity and delight with permissions, approval workflows, auditability, and other trust requirements.
- Advocate for both user needs and business goals.
Skills
- Product design
- AI agents
- Conversational interfaces
- LLMs
- Agent harnesses
- Tool-calling
- Interaction design
- Front-end implementation
- AI-native tooling
- Product strategy
- Visual design
Location
- Remote
Work Type
- Remote
- Hybrid
Experience Level
- 2+ years of product design experience
- 2+ years acting as the primary or sole designer on a complex product
About the Company
- Convey builds AI teammates that run critical operations, whether it's ingesting orders, trafficking complex ad campaigns, or preparing customer reports.
- We believe a company's best people shouldn't be bottlenecked by manual execution.
- By delegating the daily grind to reliable digital teammates, operators are freed to focus on strategy, relationships, and the complex work that actually moves the business forward.
- We are building the era of the 100x operator.
- Our team is small and fast-paced, which means every person here is load-bearing.
- If you want to fundamentally change how businesses operate, come join us.