Senior Director, Product, Platform Intelligence at Spring Health | CA, US | Rezi

Senior Director, Product, Platform Intelligence at Spring Health

Senior Director, Product, Platform Intelligence

Spring Health · CA, US

3 weeks ago

Senior Director, Product, Platform Intelligence

Spring Health · CA, US

a month ago
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About the Role

The Senior Director, Product, Platform Intelligence will lead the strategy, roadmap, and business impact of seven teams spanning two pillars of Spring's R&D organization. The Platform pods build the foundational systems that power how members access and move through Spring's services and how internal teams configure and operate the product. The Intelligence pods build the data and AI infrastructure that enables every team at Spring to build, ship, and scale intelligent features quickly and safely.

Responsibilities

  • Own the end-to-end product strategy, roadmap, and business impact for the seven teams spanning Platform Intelligence, advancing a unified vision for how these systems work together to enable Spring's product and competitive position.
  • Lead and develop a team of Product Managers across both pillars, setting the bar for strategic thinking, solution definition, and cross-functional influence, and building a cohesive PM organization that can navigate complex tradeoffs between speed and reliability.
  • Drive a unified prioritization framework across structurally different teams - core transactional systems that demand reliability and operational excellence and emerging AI/data capabilities that demand rapid iteration - ensuring both pillars are resourced appropriately and aligned to business impact.
  • Identify and champion the platform and infrastructure investments that unlock future competitive differentiation for Spring - particularly those that harness Spring's distinctive data assets to create defensible advantages.
  • Build and maintain strong alignment across executive stakeholders (engineering, clinical, legal, product leadership) on complex platform and infrastructure priorities, translating technical constraints and opportunities into business language and making credible, evidence-based cases for major investments.

Requirements

  • 10+ years of product management experience, including 5+ years leading and developing PM managers or directors, with demonstrated success scaling product organizations across multiple teams or pods.
  • Proven track record building and scaling platform and infrastructure products, including a heavy focus on data and AI/ML platforms.
  • Demonstrated ability to drive a unified roadmap and prioritization framework across structurally different types of teams - core transactional/operational systems and emerging capabilities - balancing reliability-focused and innovation-focused investments.
  • Strong track record influencing and aligning executive stakeholders across functions (engineering, clinical, legal, compliance) on complex, ambiguous, and often competing priorities.
  • Exceptional executive communication: able to dive deep with engineers to understand complex technical systems, then translate problems, tradeoffs, and solutions to non-technical audiences in a way that is compelling and convincing.
  • Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date.

Skills

  • AI tools
  • AI fluency
  • Product strategy
  • Roadmap development
  • Business impact analysis
  • Team leadership
  • Strategic thinking
  • Solution definition
  • Cross-functional influence
  • Prioritization frameworks
  • Platform investments
  • Infrastructure investments
  • Data asset utilization
  • Stakeholder alignment
  • Technical constraint translation
  • Business language translation
  • Evidence-based decision making
  • AI/ML platforms
  • Data platforms
  • Executive communication

Location

  • San Francisco

Work Type

  • Hybrid

Experience Level

  • Senior Director
  • 10+ years of product management experience
  • 5+ years leading and developing PM managers or directors

Benefits

  • Health, Dental, Vision benefits start on your first day
  • Access to One Medical accounts
  • HSA and FSA plans available
  • Spring contributing up to $1K for HSAs
  • Employer sponsored 401(k) match of up to 2%
  • Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • Competitive paid time off policies including vacation, sick leave and company holidays
  • Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents (at 6 months tenure)
  • Access to Noom, a weight management program
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep
  • Access to BrightHorizons for sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year
  • $200 per year donation matching

About the Company

  • Spring Health is a global mental health company on a mission to eliminate every barrier to mental health.
  • We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
  • Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care.
  • With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
  • As an AI-native company, we believe technology should expand the reach, quality, and humanity of care.
  • Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Equal Opportunity

  • Spring Health is proud to be an equal opportunity employer.
  • We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
  • We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements.
  • Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.
  • If you have a disability or special need that requires accommodation, please let us know.