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Tailor your resume to this Payroll and Accounting Associate role.
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Don't guess if your resume is good enough.
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About the Role
Process complex weekly payrolls, ensuring accuracy, timeliness, and compliance with regulations and collective bargaining agreements, while delivering excellent internal customer service.
Responsibilities
- Process complex weekly payrolls for various employee groups, ensuring timeliness, accuracy, and compliance with collective bargaining agreements and regulations.
- Enter data for new and existing employees.
- Assist with payroll-related research and analysis.
- Assist employees with payroll-related questions and issues, demonstrating customer service excellence.
- Answer inquiries on unemployment claims, employment verifications, workers’ compensation, mortgage and loan applications.
- Maintain paid time off records for assigned employee groups.
- Investigate and resolve payroll discrepancies, in accordance with regulations.
- Maintain in-depth knowledge of payroll-related regulations and high degree of familiarity with collective bargaining agreements and non-contractual pay practices.
- Provide general administrative support, including answering phones, handling walk-in traffic, and filing, as necessary.
- Participate in the preparation of Payroll and Finance mailings to employees.
- Provide accounting support for Finance Department including documentation review and financial analyses and reconciliations.
- Assist in the follow-up and reissuance of uncashed checks.
- Coordinate securely gathering banking information and setting up electronic payments, and fielding questions regarding and resolving issues with returned payments.
- Assistance with other finance and accounting department tasks on a partial weekly basis.
- Other duties as assigned.
Requirements
- High school diploma or equivalent education required.
- Bachelor’s degree preferred.
- Excellent mathematical skills.
- Proficiency with Microsoft Office (in particular, strong Excel skills).
- Minimum of one year payroll experience.
- Prior experience in a union environment preferred.
- Excellent oral and written communication skills.
- Top-notch customer service skills.
- Excellent organization skills and attention to detail.
- Opera knowledge, appreciation for the arts, and language skills a plus.
- Must be able to work well in a high-pressure/fast-paced environment.
- Must be able to deal with a variety of personality types.
- Must be able to learn and adapt to a changing work environment.
- Must be able to handle confidential information with the utmost discretion.
- Must be able to work successfully both independently and as part of a team.
- Regularly required to sit, talk, and hear.
- Frequently required to use repetitive hand motion and to stand, walk, reach, bend.
- Occasionally required to lift up to 20 pounds.
- Must be able to work in person at the Opera House office a minimum of four days a week.
Skills
- Microsoft Office
- Excel
- Payroll
- Customer Service
- Communication
- Organization
- Attention to Detail
- Opera knowledge
- Appreciation for the arts
- Language skills
Location
- Opera House office
Work Type
- In-person
- Full-time
Experience Level
- Minimum of one year payroll experience
Education Level
- High school diploma or equivalent
- Bachelor’s degree preferred