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About the Role
UJV engineers luxury travel experiences for advisors globally, enabling them to grow their business and satisfy exclusive clients. We are seeking a motivated and experienced Luxury Destination Specialist - Tropics to service luxury clientele, build relationships, create bespoke itineraries, and exceed sales targets.
Responsibilities
- Act as the primary point of contact for partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
- Utilize persuasive skills and strong closing techniques to convert leads into bookings.
- Create bespoke luxury travel itineraries tailored to client preferences, ensuring a seamless and unforgettable travel experience.
- Handle a high volume of leads and consistently exceed targeted goals.
- Proactively address client inquiries, resolve complaints, and manage issues during the booking and travel process, ensuring availability.
- Build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support.
- Maintain accurate and detailed records of client interactions, travel preferences, and bookings using the internal CRM system.
- Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations.
Requirements
- Must be an experienced Travel Agent specializing in booking Tropics/Caribbean itineraries with 3+ years of proven sales success.
- Tropics must be your passion.
- Have a basic understanding of Margins vs Markups.
- Excellent problem-solving abilities to overcome challenges and ensure client satisfaction.
- Strong relationship-based sales skills, with a track record of exceeding sales targets.
- Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.
- A keen eye for detail and the ability to provide personalized recommendations based on client preferences.
- Proficient computer skills, including experience with CRM systems and travel reservation software.
- Ability to work independently and as part of a team, demonstrating self-motivation and initiative.
Skills
- Sales
- Relationship building
- Organizational skills
- Time-management
- Persuasive skills
- Closing techniques
- Problem-solving
- Attention to detail
- Computer proficiency
- CRM systems
- Travel reservation software
Work Type
- Independent contractor agreement for candidates outside the United States
Experience Level
- 3+ years of proven sales success
About the Company
- UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally.
- We are the luxury travel advisor’s right hand.
- We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.
- We offer an experience-centered service based on passion, expertise, integrity and attention to detail.
- We are willing to do the hard work in order to see our clients shine.