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About the Role

Morgan Stanley Japan is seeking a KYC professional to join our team as an Associate in the Client Onboarding and Regulatory Data Services (CORDS) operations group to support KYC refresh activities for existing Morgan Stanley clients in Japan. This role will be based in Tokyo and responsible for managing case processing and tracking while driving system and process enhancements to improve operational efficiency and control.

Responsibilities

Execute complex processes and assist a Team Supervisor in coordinating processes, risks and/or projects in leading role in the team.
Recognize risk in day-to-day processes to draw out the key issues and leverage detailed knowledge to propose changes in process.
Train others, allocate tasks and support with first line escalation where required.
Share expert knowledge across the team, contribute to team output and development, building relationships across the Firm.
Actively contribute to system and process improvement initiatives that enhance the team's efficiency and effectiveness.
Develop proficiency in AI tools and apply them to day-to-day processes to drive innovation, automation, and productivity gains across the team.

Requirements

Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team.
Ability to operate independently with respect to some job responsibilities.
Culture carrier across Operations, embracing the Firm's core values.
Strong communication and stakeholder management skills, with the ability to effectively engage, influence, and build consensus among stakeholders.
Business-level proficiency in both Japanese and English, enabling clear and professional communication with Japanese clients and global counterparts.

Skills

KYC
Case processing
Tracking
System enhancements
Process enhancements
Operational efficiency
Risk recognition
AI tools
Communication
Stakeholder management
Japanese
English

Location

Tokyo

Work Type

Onsite

Experience Level

Associate
At least 4 years' relevant experience

Benefits

Attractive and comprehensive employee benefits and perks

About the Company

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.
Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered.
Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences.
We are proud to support our employees and their families at every point along their work-life journey.
There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Equal Opportunity

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.
Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.