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About the Role
As Monaco's first Solutions Engineer, you will be the technical lead on upmarket deals. You will learn customer sales systems, design their implementation on Monaco, and assist account executives in closing deals. This role involves scoping customer needs, collaborating with the product team on deliverables, and creating a defined plan for the implementation team. You will be an integral part of the sales team.
Responsibilities
- Lead technical discovery, mapping customer revenue operations including CRM objects, fields, relationships, pipelines, routing, reporting, integrations, and user workflows.
- Design the future state of customer processes on Monaco, demonstrating how agents can automate manual tasks.
- Build demo accounts and present the future state to VPs of Sales and RevOps leaders to aid in closing deals.
- Scope end-to-end migration plans from current CRMs, including data mapping, validation, and cutover timelines.
- Collaborate with the product team to determine deliverability of requested scope and identify deals outside the upmarket focus.
- Provide implementation teams with defined plans and relay recurring gaps as requirements to product and engineering.
Requirements
- 4+ years in RevOps, GTM systems, or solutions engineering.
- Deep understanding of B2B GTM systems, including lifecycle stages, routing, automation, reporting, and permissions.
- Proven experience architecting, customizing, integrating, or migrating complex CRM setups (Salesforce, HubSpot, etc.).
- Ability to quickly assess customer CRM objects, fields, workflows, data volume, and history.
- Knowledge of how sales tech stacks integrate, including CRM, sequencing, enrichment, and call recording, and data flow between tools.
- Experience building integrations and workflows using APIs, webhooks, and structured data (SQL or scripting).
- Experience integrating automations or AI agents into sales processes.
- Customer-facing experience, including running discovery, designing solutions, presenting to sales leaders, and contributing to deal closure.
- Experience as the first solutions engineer at a company or building the function from scratch is a plus.
- Experience with fast-growing sales teams migrating from their first CRM is a plus.
Skills
- Solutions Engineering
- GTM Systems
- CRM Architecture
- CRM Customization
- CRM Integration
- Data Migration
- API Integration
- Webhooks
- SQL
- Scripting
- Salesforce
- HubSpot
- AI Agents
Location
- San Francisco
Work Type
- In-person
- Full-time
Experience Level
- 4+ years
Benefits
- Equity in Monaco
- Medical, dental, and vision coverage
- Fertility and IVF coverage
- Company-paid life insurance
- On-demand virtual care
- Gym and fitness app access
- Mental health support
- Health testing membership with lab work and personalized plan
About the Company
- Monaco is building an AI-native revenue platform to replace fragmented GTM stacks with a unified system for the AI era.
- Launched publicly in February 2026, Monaco has 65 employees and achieved millions in ARR within months.
- The company has raised $85M in Series B funding from Founders Fund, Benchmark, and Human Capital.
- Monaco's founders previously led teams at Brex, Apollo, and Clari.
- Monaco offers a high-autonomy, high-pace environment focused on reinventing enterprise software.