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About the Role
We’re looking for a Business Operations generalist to help build the systems and processes behind Pace’s next stage of growth. You’ll work directly across finance, hiring, internal operations, and special projects. Your scope will evolve with the company. We’re looking for someone who can identify what matters, bring structure to unfamiliar problems, and take responsibility for getting the work done.
Responsibilities
- Support budgeting and forecasting, track spending and runway, manage invoicing and vendor payments, and coordinate with external accounting partners.
- Research new opportunities, develop business cases, and lead initiatives across teams with clear decisions, owners, and timelines.
- Track business performance, prepare leadership and investor materials, and help translate company priorities into plans teams can execute.
- Partner with hiring managers on recruiting processes, candidate experience, and onboarding.
- Manage vendors, tools, and administrative workflows, coordinating with legal and other external partners where needed.
- Automate repetitive work and turn useful experiments into reliable tools and processes.
Requirements
- Experience in startup operations, consulting, finance, or another role requiring analytical thinking and independent execution.
- Confidence working with financial models, spreadsheets, and business data, and explaining what the numbers mean.
- Evidence of taking an ambiguous problem through to a practical result.
- Clear writing, strong organization, and good judgment when handling sensitive information.
- Willingness to move between planning and detailed execution, from evaluating a business opportunity to resolving an invoice.
- Experience building internal processes at a growing technology company.
- Exposure to financial planning, recruiting operations, or board reporting.
- Experience creating automations or internal tools.
Skills
- AI agents
- Financial models
- Spreadsheets
- Business data analysis
- Business case development
- Process improvement
- Automation
Benefits
- Competitive salary
- Meaningful equity ownership
- Medical insurance
- Dental insurance
- Vision insurance
- Unlimited paid time off
About the Company
- Pace helps leading insurers run complex operations through AI agents and expert human review.
- Financial institutions spend nearly $400 billion annually on outsourced work.
- We’re building technology to transform those operations alongside some of the largest insurers in the world.