Customer Service Representative - State Farm Agent Team Member
Stuart Nalewaik - State Farm Agent · Austin, TX, US
a month agoImpress employers and recruiters.
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About the Role
As a Customer Service Representative, you will generate exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
Requirements
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Skills
- Customer service
- Communication
- Interpersonal skills
- Detail-oriented
- Multitasking
Salary/Compensations
- Competitive salary
Benefits
- License reimbursement
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About the Company
- The agency was opened in 2014 by an agent with a strong understanding of the business and the importance of creating a reliable team. The agency is community-focused and supports local organizations. The office environment is energetic, positive, and team-oriented, valuing honesty, integrity, grit, and adaptability. The agency seeks individuals who are team players, enjoy a high-energy environment, and want their hard work recognized and rewarded.