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About the Role
Five Below is seeking a motivated individual to join their team, focusing on delivering an exceptional customer experience and driving store sales. This role involves training crew members, overseeing daily operations, and supporting sales initiatives in a fast-paced retail environment.
Responsibilities
- Ensure all crew members provide excellent customer service through personal interaction.
- Train crew on the B.E.S.T. customer service experience, ensuring fast and friendly checkouts.
- Oversee daily activities of store associates to ensure effective performance and customer service.
- Assist with receiving, unpacking, and organizing new stock for efficient sales floor placement.
- Act as Manager on Duty when needed, taking responsibility for store operations and customer service.
- Manage opening or closing procedures, including cash security and store readiness.
- Support onboarding and ongoing training of associates on store policies and procedures.
- Drive store sales and control expenses through merchandising, staff performance, and customer service optimization.
- Partner with store leadership on merchandising and World Recovery.
- Perform store maintenance tasks including cleaning and organizing.
Requirements
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 1 year of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
Skills
- Customer service
- Communication
- Multi-tasking
- Creative thinking
- Composure under pressure
- Merchandising
- Stock management
- Sales driving
- Expense control
Location
- Onsite
Work Type
- Hourly
- Full-time
Experience Level
- 1 year of management experience
Education Level
- High School Graduate or equivalent
- College experience preferred
Salary/Compensations
- $16.00 per hour
Benefits
- Health coverage
- Financial wellness support
- Personal wellness support
About the Company
- Five Below is a retail company focused on providing an amazing experience with unlimited possibilities at low prices.
- The company culture emphasizes fun, passion, and creating a 'WOWplace'.
Equal Opportunity
- Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
- Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities.