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About the Role
The role is within the Eastern Syndicate, handling P&I claims for Members from the Indian subcontinent, the Middle East, and Asia to Australia. This specific position focuses on the India and Middle East Team, providing P&I claims handling service and advice to Members in India, Pakistan, Bangladesh, the UAE, and Saudi Arabia.
Responsibilities
- Promote the relationship between the Club and existing Members.
- Handle assigned claims in accordance with company procedures, provide advice on claims-related issues, and identify the need for loss prevention activity.
- Ensure all electronic correspondence is promptly and correctly filed in accordance with agreed working practices and maintain updated e-files.
- Contribute to the continuous development of company procedures and systems.
- Produce relevant articles for inclusion in Club publications.
- Support Syndicate Underwriting objectives.
- Carry out any other duties within the scope of personal skills and abilities.
- Participate in meetings/engagements with service providers including Club correspondents, lawyers, and brokers.
- Attend appropriate training and develop relevant knowledge and skills.
- Carry out any other ad hoc duties as required.
Requirements
- Strong academic background, educated to degree level or equivalent.
- Demonstrable basic knowledge and understanding of P&I insurance.
- Excellent communication skills, including negotiating, presenting, and reporting (written and verbal).
- Ability to build and maintain effective business relationships at all levels, both internally and externally.
- Highly organised, motivated, and enthusiastic with excellent attention to detail.
- Ability to deliver high-quality work within agreed timeframes and prioritise individual workload.
- Proactive and able to use own initiative.
- Ability to work collaboratively within a team.
Skills
- P&I insurance knowledge
- Claims handling
- Communication (negotiating, presenting, reporting)
- Relationship building
- Organisation
- Attention to detail
- Time management
- Initiative
- Teamwork
Location
- London, UK
Work Type
- Hybrid working
Education Level
- Degree level or equivalent
Benefits
- Private healthcare
- Competitive health subsidy
- Comprehensive wellbeing and savings programme
- Free educational access to the Protection & Indemnity Qualification
About the Company
- Steamship Mutual is a P&I insurance company with 250 employees worldwide.
- The main office is based near Liverpool Street station, London.
- Offices are located in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York, Japan, and Singapore.
- Steamship Insurance Management Services Ltd is committed to providing great service to all members.
- We pride ourselves on offering a people-centred culture that provides mutual respect and support for all staff.
Equal Opportunity
- We welcome and encourage you to apply.