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About the Role
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
Responsibilities
- Answer the phone, assist patients in scheduling appointments, and create patient accounts.
- Check patients in, post payments, and convert treatment plans.
- Assist with scheduling surgeries and ensure all necessary preparations are made.
- Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
- Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
Requirements
- Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
- Positively influence patients, coworkers, referring offices, and the practice as a whole.
- Completion of high school or equivalent is required.
- Previous oral surgery, dental, or medical experience is preferred.
- Proven administrative experience with a track record of growth or improvement within previous positions.
- Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
- Experienced with customer service techniques, ensuring a superior patient experience.
- Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
- Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
Skills
- Customer service techniques
- Multitasking
- Verbal communication
- Written communication
Location
- Austin, TX 78734
Work Type
- Full-time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18.00 - $20.00 Hourly
About the Company
- By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices.
- Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry.
- We believe in the POWER of teamwork, where every member contributes to our collective success.
- Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
- Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
- Passion for Patient Care
- Outstanding Results
- Winning Attitude
- Embracing Continuous Improvement
- Respect for Self and Others