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About the Role

Kids Help Phone Foundation is seeking a Coordinator, Signature Events & Partnership Experience to help inspire generosity and raise funds across Canada to deliver on KHP’s promise to youth. This role supports the successful planning and execution of Kids Help Phone’s events and national fundraising initiatives through strong project coordination, stakeholder engagement and operational support.

Responsibilities

Support the planning and execution of BMO Walk so Kids Can Talk by supporting the team in the completion of event activities, logistics, stewardship initiatives, volunteer engagement, and administrative processes
Coordinate project workflows by maintaining planning documents, timelines, tracking tools, and event resources, while supporting follow-up on key action items and deliverables.
Coordinate event logistics, including the sourcing and distribution of signage, promotional items, event supplies, incentive prizing, and site materials.
Build and maintain positive relationships with vendors, suppliers, internal teams, and external stakeholders, helping ensure needs are met and event priorities remain on track.
Provide onsite event support, including occasional evening, weekend, and local travel requirements.
Support volunteer recruitment, onboarding, scheduling, training, and communications, helping volunteers effectively contribute to the success of BMO Walk so Kids Can Talk.
Contribute to positive participant, donor, sponsor, and volunteer experiences by providing timely, professional support and responding to inquiries through assigned channels.
Support stewardship and event communications by coordinating materials, resources, and updates that strengthen engagement and demonstrate the impact of support for Kids Help Phone.
Provide administrative and coordination support through the preparation of invoices, forms, reports, meeting materials, tracking documents, and other event-related resources.
Support post-event activities, including site close-out, reporting, reconciliation, and the distribution of incentive prizing.
Support internal department communications, including drafting or coordinating announcements, updates, meeting materials, and other communications that keep the team aligned and informed.
Maintain accurate records in Raiser's Edge and other fundraising platforms, ensuring data integrity and timely documentation of donor, volunteer, sponsor, and event activities.
Support event reporting, tracking, and information management by coordinating inputs, maintaining records, and preparing materials that help measure performance and inform decision-making.
Monitor and respond to donor inquiries through shared inboxes and other assigned channels, providing timely, professional, and donor-centred support while triaging more complex matters to appropriate team member.
Provide ad hoc support to the Events team

Requirements

1-3 years of experience in event coordination, fundraising, volunteer engagement, administration, or a related field.
Post-secondary education in event management, communications, business, nonprofit management, or an equivalent combination of education and experience.
Experience supporting events, fundraising initiatives, volunteer programs, or stakeholder engagement activities.
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with CRM, fundraising, and marketing platforms is an asset.
Comfortable using AI tools and technology to improve efficiency and support team success.
Strong organizational, administrative, and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills, with a professional and customer-focused approach.
Demonstrated discretion, sound judgment, attention to detail, and ability to handle confidential information.
Self-motivated team player with strong initiative, adaptability, and problem-solving skills.
Bilingualism (French/English) and a valid driver's license are assets.
Ability to work occasionally in the evenings and weekends and travel locally as required.

Skills

Event coordination
Fundraising
Volunteer engagement
Administration
Microsoft Office (Outlook, Word, Excel, PowerPoint)
CRM platforms
Fundraising platforms
Marketing platforms
AI tools
Organizational skills
Administrative skills
Time management skills
Written communication skills
Verbal communication skills
Customer-focused approach
Discretion
Sound judgment
Attention to detail
Problem-solving skills
Adaptability

Location

Toronto, Ontario

Work Type

Full-Time
Contract (12 months)
Hybrid working 2-3 days per week

Experience Level

1-3 years

Education Level

Post-secondary education in event management, communications, business, nonprofit management, or an equivalent combination of education and experience.

Salary/Compensations

$45,900 - $48,000

Benefits

Hybrid work model
Comprehensive employee benefits program
Emergency travel assistance
CAAT Pension Plan
Wellness programs
Recognition awards
Employee and Family Assistance Program (EFAP)

About the Company

KHP Foundation inspires generosity and raises funds across Canada to deliver on KHP’s promise to youth. KHP Foundation helps ensure every supporter’s contribution gives more young people’s feelings a place to go wherever they are — from coast to coast to coast. Donors to KHP Foundation unlock the hope young people need to thrive in their world by scaling access to support, advancing equity and accelerating innovation so youth can always Feel Out Loud and get trustworthy help for any feeling or issue, big or small.

Equal Opportunity

KHP Foundation has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. We believe everyone who interacts with us deserves to feel empowered to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster inclusion and amplify voices that have been, and continue to be, underrepresented.
As such, we welcome applicants from equity-deserving communities, including Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQI+ individuals and more. We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP Foundation so young people across Canada can express all their thoughts and feelings.
KHP Foundation welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.