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About the Role
Ameriprise Financial is seeking a Product Coach to provide hands-on coaching and guidance to product leaders and delivery teams. The role focuses on improving collaboration, predictability, and outcomes by strengthening discovery practices and advancing outcome-based prioritization. This position partners with leadership to support broader agile transformation and is accountable for demonstrating coaching effectiveness through data-driven reporting.
Responsibilities
- Provide hands-on coaching to product owners, product leaders, and delivery teams across one or more portfolios.
- Observe team behaviors and systems of work to identify opportunities for improvement.
- Use retrospectives, flow metrics, and qualitative insights to improve collaboration, predictability, and delivery outcomes.
- Partner closely with product and engineering leaders to reinforce shared accountability for outcomes.
- Coach product owners on backlog strategy, outcome-based prioritization, and roadmap clarity.
- Reinforce value over output by connecting work to customer and business outcomes.
- Support teams in using appropriate metrics (flow, outcomes, capacity) to inform tradeoffs.
- Help teams tell a clear “value story” through their roadmaps and delivery plans.
- Coach teams on problem framing, hypothesis-driven discovery, experimentation, and learning loops.
- Help teams define clear outcomes, success metrics, and assumptions before delivery begins.
- Increase the quality and consistency of client-centered discovery within normal product rhythms.
- Support teams in translating discovery insights into actionable delivery decisions.
- Stay current on modern product, discovery, and Agile delivery practices.
- Apply new techniques where appropriate in service of team outcomes.
- Contribute insights, patterns, and learnings back to the coaching community.
- Model strong coaching discipline, curiosity, and outcome-oriented thinking.
Requirements
- Bachelor's degree or equivalent experience (4 years).
- 5+ years of relevant experience.
- 3+ years previous product coaching experience, helping teams shift from output to outcome-based deliverables.
- Experience working in a software/digital product development environment.
- Solid understanding of product discovery best practices.
- Proven experience defining and measuring success of coaching effectiveness.
- Previous experience driving digital transformation.
- Strategic thought leader.
- Experience and comfort working with cross-functional leaders.
- Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
Skills
- Product coaching
- Agile transformation
- Product discovery
- Outcome-based prioritization
- Value delivery
- Backlog strategy
- Roadmap clarity
- Metrics analysis
- Problem framing
- Hypothesis-driven discovery
- Experimentation
- Learning loops
- Client-centered discovery
- Digital transformation
Location
- In-Office Collaboration
Work Type
- Full time
- Hybrid (1 day work from home)
Experience Level
- 5+ years of relevant experience
- 3+ years previous product coaching experience
Education Level
- Bachelor's degree or equivalent experience (4 years)
Salary/Compensations
- $100,000 - $137,600/ year
Benefits
- Vacation time
- Sick time
- 401(k)
- Health insurance
- Dental insurance
- Life insurance
About the Company
- Diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024.
- Team of 22,000 people across 19 countries.
- Serves more than 3.5 million individual, small business and institutional clients.
- Longstanding leader in financial planning and advice, a global asset manager and an insurer.
- Unwavering focus on clients and strong financial foundation connects Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.
- Fosters meaningful careers, invests in the future, and makes a difference for clients, institutions and communities around the world.
Equal Opportunity
- Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
- We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.