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About the Role
The Store Assistant Manager is responsible for working with the Store Manager on all store operations. This role plays a vital part in guiding, developing, and motivating a team to ensure an exceptional customer experience that aligns with the company’s brand values.
Responsibilities
- Partner with the Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations, and community connection are consistent and compliant with company standards.
- Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
- Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
- Ensure appropriate replenishment of merchandise on the selling floor.
- Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures.
- Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
- Foster an environment of development and accountability.
- Process information or merchandise through the computer system and POS register system.
- Assist Store Manager in the selection and hiring of qualified candidates.
- Be flexible and occasionally perform work outside your specific role.
Requirements
- Minimum of 3-5 years of retail experience.
- High school diploma or equivalent.
- Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
- Strong verbal and written communication skills.
- Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
- Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
- Ability to process information or merchandise through the computer system and POS register system.
Work Type
- Full-Time
Experience Level
- 3-5 years of retail experience
Education Level
- High school diploma or equivalent
Benefits
- Medical, Dental, Vision Benefits & Flexible Spending Accounts
- Life & Short/Long-Term Disability Benefits
- 401K Eligibility over the age of 21 with Company match after 6 months of employment
- Paid time off benefits including paid vacation, sick time, voting
- Virtual Health Care
- 50% off employee discount and 40% off immediate family discount
- Friends and Family Discount Events
- Free shoe every season/quarter
- Employee Assistance Program
- Tuition Reimbursement Program
- Career Growth
- Employee Referral Program