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About the Role

The Vice President of Infrastructure Operations will serve as the operational leader and second-in-command to the SVP, Global Infrastructure. This role is responsible for running the day-to-day global infrastructure operations across TKO’s enterprise and event environments, ensuring availability, performance, and compliance across network, cloud, endpoint, collaboration, and identity platforms. This position is accountable for establishing operational excellence, service reliability, and continuous improvement across UFC, WWE, IMG, PBR, and OLE brands. The VP will lead 24 × 7 global operations, manage vendor performance, and drive standardization, automation, and efficiency across the hybrid environment as TKO continues its separation from Endeavor and builds a greenfield IT platform.

Responsibilities

Lead global 24 ×7 infrastructure operations encompassing endpoint management and messaging collaboration service reliability.
Serve as Incident Commander for high-severity outages and lead post-incident reviews, communications, and RCA delivery.
Partner with Service Delivery leadership and ServiceNow operators to mature Infrastructure ITSM processes and drive service-level accountability.
Develop and enforce SLOs/SLIs, error budgets, and capacity standards to ensure continuous service availability and performance.
Oversee reliability engineering (SRE) and automation initiatives to reduce toil and improve resilience.
Manage vendor relationships and commercial performance for key partners.
Govern OPEX and maintenance CAPEX budgets, lead FinOps cost optimization, and identify measurable efficiency gains.
Partner with Security, Compliance, and Audit to ensure operational adherence to SOX/ITGC, GDPR/UK GDPR, and data retention controls.
Lead disaster recovery and business continuity planning, testing, and continuous improvement.
Develop, mentor, and scale a high-performing global operations team; build succession depth and career pathways.
Establish a weekly Operations Review with key performance, change, and risk metrics for executive visibility.
Partner closely with enterprise project teams to ensure seamless transitions from build to run.
Drive operational readiness for all infrastructure projects and platform changes.

Requirements

Bachelor’s degree in information technology, Computer Science, Engineering, or related field, or equivalent experience.
12+ years of experience managing enterprise infrastructure operations, including global environments.
Proven track record leading teams responsible for large-scale hybrid IT operations (cloud + on-prem).
Demonstrated experience implementing or improving ITSM, SRE, or automation programs.
Hands-on familiarity with operational platforms such as ServiceNow, Datadog, or Splunk for monitoring and observability.
Excellent executive communication and cross-functional collaboration skills.
Experience leading IT operations in sports, media, or event-driven environments.
Demonstrated success in vendor negotiations, cost optimization, and service delivery improvement.
Exposure to M&A or carve-out transformations.
Certifications such as ITIL Expert, PMP, or equivalent leadership credentials.

Skills

Operational Leadership
Reliability Engineering
Service Management
Technical Breadth
Financial Acumen
Crisis Management
People Leadership
Strategic Communication
Execution Focus
Continuous Improvement Mindset
Communication
Comfort with Ambiguity
Resilience
Customer Orientation
Endpoint management (Intune/JAMF/Endpoint Central)
Messaging collaboration (M365/Slack/Box/Zoom)
Okta
Entra ID
M365
Box
Zoom
CrowdStrike
Palo Alto SASE/NGFW
SD-WAN
Wi-Fi
ServiceNow
Datadog
Splunk

Work Type

global
hybrid

Experience Level

Vice President
12+ years of experience

Education Level

Bachelor’s degree in information technology, Computer Science, Engineering, or related field, or equivalent experience.

Salary/Compensations

$168,750 annually (minimum will not fall below the applicable State/local minimum salary thresholds)
$225,000 annually

Benefits

short- and long-term incentives
growth and developmental opportunities
robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings

About the Company

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company.
TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization.
Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans.
TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Equal Opportunity

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment.
TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities.
TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.