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About the Role
ICON is seeking an experienced laboratory supervisor to lead the Hematology section in Farmingdale, NY. This is a hands-on leadership role requiring technical proficiency in hematology, urinalysis, coagulation, and HbA1c testing, along with the ability to lead and develop a team. The role involves overseeing daily operations, managing staff, ensuring compliance, and contributing to the high-integrity data generation that supports global drug development.
Responsibilities
- Oversee daily operations across Hematology, Urinalysis, Coagulation, and Hemoglobin A1c testing.
- Supervise day-to-day laboratory operations, ensuring accurate and timely processing of clinical trial specimens.
- Manage, mentor, and develop laboratory staff, including training on instrumentation, SOPs, and quality standards.
- Maintain compliance with CLIA, CAP, NYS, and sponsor-specific requirements.
- Oversee quality control performance, instrument maintenance, preventive maintenance, and troubleshooting on specified platforms.
- Review and approve QC data, ensuring proper investigation and documentation of out-of-control events.
- Collaborate with cross-functional teams to resolve specimen-related issues and support clinical trial deliverables.
- Contribute to SOP authorship, review cycles, and appendix maintenance.
- Support proficiency testing, external quality assurance, bi-monthly studies, and regulatory inspection readiness.
- Track and report section-level turnaround time (TAT) performance, flagging exceptions, and implementing corrective actions.
- Participate in cross-site harmonization initiatives.
Requirements
- New York State license as a Medical Laboratory Scientist (Clinical Laboratory Technologist) required.
- Bachelor’s degree in Clinical Laboratory Science, Medical Technology, or related scientific discipline.
- Minimum 3–5 years of clinical laboratory experience with direct supervisory or lead responsibility.
- Hands-on experience with hematology, coagulation, urinalysis, and/or HbA1c testing strongly preferred.
- Working knowledge of CLIA, CAP, and NYS laboratory regulatory requirements.
- Strong organizational skills with the ability to manage staff, workload, and priorities simultaneously.
- Excellent communication skills and ability to collaborate across functional teams.
- Experience in a CRO, clinical trials, or pharmaceutical laboratory environment a plus.
- Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Skills
- Hematology testing
- Urinalysis testing
- Coagulation testing
- HbA1c testing
- Instrumentation (Sysmex, Novus, Stago, Trinity Biotech platforms)
- Quality control
- SOP development and maintenance
- Regulatory compliance (CLIA, CAP, NYS)
- Staff management and development
- Communication
- Collaboration
Location
- Farmingdale, NY
Work Type
- Full-Time
Experience Level
- 3-5 years of clinical laboratory experience with direct supervisory or lead responsibility
Education Level
- Bachelor’s degree in Clinical Laboratory Science, Medical Technology, or related scientific discipline
- MLS(ASCP) or equivalent national certification preferred
Salary/Compensations
- $103,790 to $124,548
- $83,032.00-$103,790.00
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
About the Company
- ICON is a global healthcare intelligence and clinical research organisation focused on bringing new medicines and treatments to patients faster.
- ICON plc is a Contract Research Organization (CRO) providing outsourced clinical laboratory, research, and regulatory services to pharmaceutical, biotechnology, and medical device companies.
- ICON's work serves as the analytical backbone of global drug development, contributing directly to the safety monitoring of clinical trial subjects and generating data for regulatory agencies.
- ICON operates within a globally harmonized laboratory network.
Equal Opportunity
- ICON is an equal opportunity employer.
- We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
- If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.