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About the Role
We are seeking a Salesforce DevOps Engineer II to support the delivery, deployment, and continuous improvement of our Salesforce platform. This role is responsible for managing CI/CD processes, release management, environment strategy, and deployment automation to ensure reliable and secure delivery of Salesforce solutions across multiple environments.
Responsibilities
- Design, build, and maintain Salesforce CI/CD pipelines and deployment processes.
- Manage Salesforce releases, environment promotion, source control, and deployment activities across multiple environments.
- Support Salesforce deployments using tools such as Gearset, Copado, AutoRABIT, or similar solutions.
- Administer Git repositories, including branching strategies, repository governance, access controls, and source control best practices.
- Ensure development teams adhere to established source control, release management, and deployment standards.
- Manage release governance and compliance processes to ensure adherence to organizational, regulatory, and change management requirements.
- Collaborate with developers, administrators, QA teams, and business stakeholders to deliver secure, high-quality solutions.
- Troubleshoot deployment and environment issues and support production releases.
- Develop and maintain deployment documentation, runbooks, and operational procedures.
- Drive continuous improvement through automation, DevOps best practices, and release process optimization.
Requirements
- Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Application software programming.
- 2+ years of experience in Salesforce, DevOps, software engineering, or related technology disciplines.
- Experience with Salesforce deployment and release management processes.
- Experience with Git-based source control and CI/CD pipelines.
- Knowledge of Agile methodologies, SDLC, and DevOps best practices.
- Strong problem-solving, communication, and collaboration skills.
- Experience with Salesforce Financial Services Cloud (FSC).
- Experience with Gearset, Copado, AutoRABIT.
- Familiarity with Salesforce DX (SFDX), Apex, Lightning Web Components (LWC), and Flows.
- Experience in financial services or banking environments.
Skills
- Salesforce
- Salesforce FSC
- Git
- GitLab
- CI/CD
- Gearset
- Copado
- AutoRABIT
- Agile
- Release Management
- Deployment Automation
- ServiceNow
- Sandbox Refreshes
- DevOps practices
Experience Level
- Salesforce DevOps Engineer II
Education Level
- Bachelor's Degree
- High School Diploma or GED/Equivalent
- Salesforce Certified Administrator
- Salesforce Certified DevOps Engineer
- Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified Advanced Administrator
- Salesforce Certified Sharing and Visibility Architect
- Salesforce Certified Application Architect
Benefits
- Competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
About the Company
- First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.