Family Support Worker at MORRIS HEIGHTS HEALTH CENTER INC | NY, US | Rezi

Family Support Worker at MORRIS HEIGHTS HEALTH CENTER INC

Family Support Worker

MORRIS HEIGHTS HEALTH CENTER INC · NY, US

4 weeks ago

Family Support Worker

MORRIS HEIGHTS HEALTH CENTER INC · NY, US

a month ago
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About the Role

Healthy Families Morris Heights is a voluntary, primary prevention home visiting program affiliated with Healthy Families America (HFA). It provides intensive home visiting services to expectant parents and families with newborns in specific Bronx zip codes, aiming to prevent child abuse and neglect by promoting child health, development, positive parent-child interactions, and family self-sufficiency.

Responsibilities

  • Provide intensive home visiting services on a regular basis until the child begins school.
  • Conduct initial and ongoing family assessments to monitor progress and needs.
  • Complete a Family Goal Plan with each family and support goal achievement.
  • Maintain accurate and timely documentation of all visits, contacts, activities, and referrals.
  • Build strong, professional, and confidential relationships with families.
  • Empower families to problem-solve and increase their self-sufficiency.
  • Conduct outreach activities to engage and retain participants.
  • Submit a minimum of 5 home visit documentation entries to the supervisor weekly.
  • Act as a liaison/advocate for participants with outside agencies.
  • Support recruitment efforts by conducting outreach in the community.
  • Accompany new staff on training home visits and assist participants in benefit/entitlement applications.
  • Administer and score the Parent Survey tool (after training).
  • Attend required trainings and apply program model standards.
  • Work occasional evenings and weekends for program events.
  • Be prepared to encounter household pets, pests, or communicable illnesses in client homes.
  • Adhere to Healthy Families America model fidelity and all organizational policies and procedures.

Requirements

  • Minimum 1 year of administrative or social services experience, preferably in a healthcare or community-based setting.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Willingness to learn new software and data systems.
  • Ability to build trusting relationships with participants and work collaboratively with colleagues.
  • Ability to assess situations, gather information, and develop logical, culturally appropriate responses.
  • Strong verbal and written English communication skills.
  • Ability to write service plans, assessments, notes, and reports.
  • Ability to apply basic math, including percentages and averages.
  • Must be comfortable using electronic systems and data entry tools.
  • Must be willing and able to conduct home and field visits year-round in various weather conditions.
  • May be exposed to household pets, pests, and communicable illnesses in participant homes.
  • Occasional lifting (up to 25 lbs) may be required.

Skills

  • Interpersonal & Communication
  • Problem Solving
  • Verbal and written English communication
  • Bilingual (Spanish, French, etc.) preferred
  • Literacy Skills
  • Mathematical Skills
  • Technical Skills

Location

  • 2306 Walton - Bronx, NY

Work Type

  • Home visiting
  • Field visits
  • Occasional evenings and weekends

Experience Level

  • Minimum 1 year of administrative or social services experience

Education Level

  • Associate’s or bachelor’s degree in human services, Public Health, Social Work, Psychology, or a related field preferred.
  • High School Diploma/GED with relevant experience in home visiting, early childhood, or family support acceptable.

Salary/Compensations

  • $20.00 - $22.00 Hourly

About the Company

  • Healthy Families Morris Heights is a voluntary, primary prevention home visiting program funded by the New York State Office of Children and Family Services (OCFS) and affiliated with Healthy Families America (HFA).
  • Services continue until the child enters Head Start or turns 5 years old.