Client Care Coordinator (Social Worker) - Homeless Families
Urban Resource Institute (URI) · NY, US
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About the Role
The Social Worker assesses the mental and emotional functioning of residents, administers necessary treatment services, and provides clinical supervision to Case Managers. This role involves direct treatment, issuing referrals, and ensuring compliance with individual living plan goals.
Responsibilities
- Assess and evaluate existing, new, and prospective clients/families referred by NYC Department of Homeless Services.
- Develop individual living plans (ILPs) for families, including therapeutic support.
- Provide clinical supervision to Case Managers.
- Conduct clinical case conferences with clients and staff for compliance with ILP goals and to address unmet needs.
- Participate in clinical caseload conferences and staff meetings.
- Perform crisis intervention, including on-call duties.
- Coordinate mental health referrals and psychiatric care.
- Develop a network of social services providers.
- Develop and facilitate group meetings.
- Monitor resident records for compliance and best practices.
- Function independently in facility coverage and crisis situations.
- Regularly assess the safety and well-being of all clients.
- Participate in weekly individual and group supervision.
- Participate in training seminars to enhance clinical skills.
- Assist with reports and program evaluation.
- Review progress notes and service plans.
- Monitor client compliance.
- Develop strategies for engaging individuals with trauma histories.
- Perform other duties as assigned by the Director of Clinical Services.
Requirements
- Three years of experience working with the homeless population.
- Demonstrated sensitivity and experience with or knowledge of homeless families, including LGBTQ+ individuals, the elderly, and individuals with substance abuse and/or mental health issues.
- Familiarity with DHS regulations and DHS Cares Reporting.
- Clinical experience including the ability to make psychosocial assessments and develop and implement individual living plans.
Skills
- Assessment and evaluation of mental and emotional functioning.
- Clinical supervision.
- Direct treatment services.
- Referral management.
- Individual Living Plan (ILP) development.
- Crisis intervention.
- Mental health coordination.
- Network development.
- Group facilitation.
- Record monitoring.
- Independent functioning in crisis situations.
- Client safety assessment.
- Trauma-informed care strategies.
Location
- New York City
Work Type
- Full-time
Experience Level
- Three years of experience
Education Level
- Masters Degree in Social Work
Salary/Compensations
- $72,000+
About the Company
- Urban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980.
- URI transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services.
- URI delivers prevention and intervention programs that break cycles of violence and poverty.
- URI actively works for sustainable systemic change.
- URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State.
- URI is the largest provider in the United States of DV shelter services.
- URI is a leading provider of shelter and services for homeless families.
- URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and nonresidential sites across New York City.
Equal Opportunity
- Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.