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About the Role
As a Shift Manager, you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and directing team members during assigned shifts. You will have full accountability for restaurant operations during shifts when management is not present. AES is a goal-oriented company where you can develop your skills.
Responsibilities
- Ensure team members provide outstanding service to satisfy guests
- Assist management with training and coaching team members
- Utilize AES systems to run a great restaurant on all shifts
- Implement restaurant controls, especially cash and inventory
- Set and meet restaurant goals for service, operations and financial results
- Achieve high performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, workplace safety, utilizing all systems and tools, and following all government regulations, employment law, food safety and operations policies and implement all accounting controls
Requirements
- Must have a reliable vehicle and valid driver's license
- Must be ServSafe certified or capable of obtaining certification
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 50lbs
- Ability to climb ladders for general maintenance
- Ability to perform bending, squatting, twisting, pulling, and reaching motions
Skills
- Treating others with and communicating with respect
- Coaching and Developing others
- Emotional Resilience and Patience
- Leadership
- Working in a fast-paced environment and thinking on your feet
- Holding yourself to high standards of integrity and customer satisfaction
- P&L Management
- Operations Management
- Restaurant Management
- Managing Food Cost & Labor Cost
Location
- Northern Indiana
Work Type
- Full Time
- Part Time
Benefits
- Bonus Program
- Health Insurance
- Health Savings Account
- PTO
- Employee Rewards & Recognition Program!
About the Company
- Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby’s® operating restaurants across 344 locations in 20 states.
- AES is a goal oriented company where you can develop your skills.
- AES's vision is to be our guests’ favorite fast food destination.
Equal Opportunity
- AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
- AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
- AES participates in E-Verify.