Director of Food & Beverage at Hilton | AU | Rezi

Director of Food & Beverage at Hilton

Director of Food & Beverage

Hilton · AU

4 weeks ago

Director of Food & Beverage

Hilton · AU

a month ago
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About the Role

The Director of Food & Beverage is responsible for leading the strategic and operational performance of the hotel's restaurants, bars, lounges, room service, executive lounge and event operations. This role drives revenue growth, profitability, guest satisfaction and service excellence across all outlets, working closely with the Executive Chef and Commercial team.

Responsibilities

  • Lead the operational performance of all Food & Beverage outlets, ensuring exceptional guest experiences and achievement of financial targets.
  • Develop and implement annual business, marketing and revenue strategies in partnership with key stakeholders.
  • Monitor financial performance including revenue, payroll, beverage costs, inventory control and forecasting to maximise profitability.
  • Ensure compliance with Hilton brand standards, food safety regulations, HACCP requirements, RSA legislation and workplace policies.
  • Drive guest satisfaction by actively reviewing feedback, resolving concerns and implementing continuous improvement initiatives.
  • Build, lead and develop a high-performing team through recruitment, coaching, mentoring, succession planning and performance management.
  • Partner with the Executive Chef to develop menus, pricing strategies and product offerings aligned with market trends and guest expectations.
  • Maintain strong relationships with suppliers, contractors and internal departments to ensure operational effectiveness.
  • Support the Commercial team with business development activities, client engagement and promotional initiatives.
  • Oversee workforce planning, payroll compliance, roster management and labour productivity.
  • Champion Hilton's Iconic Host culture, ESG initiatives and health and safety commitments.
  • Provide visible leadership within the operation, maintaining a strong presence during key service periods while fostering a culture of excellence, accountability and continuous growth.

Requirements

  • Proven experience leading multiple Food & Beverage outlets within a hotel or hospitality operation.
  • Demonstrated success in revenue growth, cost management, budgeting and financial forecasting.
  • Exceptional leadership, coaching and team development capabilities.
  • Strong stakeholder management skills with the ability to influence senior leaders, owners, suppliers and team members.
  • Sound understanding of food safety, liquor licensing, HACCP and workplace health and safety legislation.
  • Experience managing large and diverse teams, including recruitment, performance management and succession planning.
  • Excellent communication, presentation and interpersonal skills.
  • Strong analytical and problem-solving ability with a continuous improvement mindset.
  • Proficiency in hospitality management systems and Microsoft Office applications.
  • Valid NSW Responsible Service of Alcohol (RSA) certification.
  • Full Australian working rights.

Skills

  • Strategic thinking
  • Commercial acumen
  • Guest service
  • People development
  • Food safety
  • Liquor licensing
  • HACCP
  • Workplace health and safety legislation
  • Microsoft Office applications

Location

  • Sydney CBD

Work Type

  • Full-time

Experience Level

  • Significant leadership experience within a large-scale hotel, hospitality or premium Food & Beverage environment

Education Level

  • A degree or diploma in Hospitality, Hotel Management, Business or a related discipline will be highly regarded.

Benefits

  • Team Member Travel Program with huge discounts on hotel rooms

About the Company

  • Iconic 598-room Hilton Sydney is located in the heart of Sydney’s CBD and is steps from Town Hall station and the QVB Light Rail stop.
  • Hilton was voted the #1 Best Hospitality Workplace in Australia in 2026 according to Great Place To Work!
  • At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
  • As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
  • Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
  • With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
  • Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
  • Come for the job, stay for the career—and help us make every stay a little more magical.
  • Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.