District Facilities Manager at Microsoft | CA, US | Rezi

District Facilities Manager at Microsoft

District Facilities Manager

Microsoft · CA, US

4 weeks ago

District Facilities Manager

Microsoft · CA, US

a month ago
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About the Role

Join Microsoft's Global Workplace Services (GWS) team as a District Facilities Manager, Bay Area. This customer-facing, service-first leadership role involves leading operations across multiple Bay Area campuses, building trust, influencing cross-functional teams, and improving the workplace experience.

Responsibilities

  • Serve as the primary GWS point of contact for business groups, delivering a high-touch, responsive service experience.
  • Build trusted relationships with campus leaders and employee populations, anticipating needs and resolving escalations.
  • Gather and act on employee and stakeholder feedback to implement service adjustments and workplace improvements.
  • Set and manage service expectations across a diverse customer base, balancing competing priorities.
  • Lead through influence across planning, projects, finance, HR, security, events, and business group partners.
  • Partner across strategic planning and operational execution to align facility services with business priorities.
  • Maintain alignment with Tier 1 vendor partners and hold them accountable to service, safety, and budget commitments.
  • Represent GWS in emergency response planning, corporate policy development, and cross-org forums.
  • Own the seamless operation of multiple Bay Area campuses, coordinating facility changes and equipment layouts.
  • Manage vendor relationships for janitorial, maintenance, and security services, overseeing work orders and service delivery.
  • Ensure compliance with safety codes, building regulations, internal standards, and environmental reporting requirements.
  • Lead the SVC Commute Sync initiative, evaluating and adjusting transportation services.
  • Partner with food service vendors to oversee dining operations and ensure environments meet standards.
  • Align dining services with organizational sustainability and wellness goals.
  • Manage shared space expectations in collaboration with Events/Enventions/EC teams.
  • Oversee enhancements to signage, lighting, and ergonomic furniture installations.
  • Drive space forecasting and move coordination as part of Bay Area Occupancy Planning & Strategy.
  • Collaborate with real estate and project partners on space design reviews and optimization.
  • Contribute to long-term real estate portfolio planning and participate in vendor selection, lease negotiations, and site evaluations.
  • Attend strategic forums to align on growth initiatives.
  • Manage OpEx and CapEx budgets, applying Root Cause Analysis to monitor and address spending.
  • Collaborate with partners on financial forecasting and resource allocation.
  • Participate in project and operations reviews to align safety and budget priorities.
  • Partner with HR to maintain a safe and healthy work environment.
  • Support facilities engineering initiatives to optimize building systems.
  • Champion innovation by integrating emerging technologies that enhance the employee experience.

Requirements

  • Master's Degree or equivalent in Business Administration, Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 2+ years multinational corporate environment experience OR Bachelor's Degree or equivalent in Business Administration, Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 4+ years multinational corporate environment experience OR equivalent experience.
  • Master's Degree or equivalent in Business Administration, Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 4+ years multinational corporate environment experience OR Bachelor's Degree or equivalent in Business Administration, Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 6+ years multinational corporate environment experience OR equivalent experience.
  • 3–5+ years of experience in corporate facilities management or related disciplines.
  • Demonstrated excellence in customer service in a high-touch, client-facing workplace or hospitality environment, including executive-level stakeholder support.
  • Proven ability to influence without authority and drive alignment across multiple functions, vendors, and business groups.
  • Experience managing multi-site campus operations and Tier 1 outsourced service providers.
  • Experience with amenity programs—commute/transportation and dining—in a large corporate campus setting.
  • Occupancy planning and move management experience, including business continuity and emergency occupancy layouts.
  • Demonstrated OpEx and CapEx budget ownership with variance management and root cause analysis.
  • Exceptional communication, collaboration, conflict resolution, and stakeholder management skills.
  • Strategic thinker with strong analytical and problem-solving capabilities.
  • Familiarity with sustainability, energy management, and workplace safety programs.

Skills

  • Facilities Management
  • Customer Service
  • Stakeholder Management
  • Budget Management
  • Vendor Management
  • Occupancy Planning
  • Project Management
  • Cross-functional Leadership
  • Communication
  • Collaboration
  • Conflict Resolution
  • Analytical Skills
  • Problem-Solving
  • Sustainability Programs
  • Energy Management
  • Workplace Safety

Location

  • Bay Area

Work Type

  • Onsite

Experience Level

  • Mid-Senior Level

Education Level

  • Master's Degree or equivalent
  • Bachelor's Degree or equivalent

Salary/Compensations

  • USD $97,600 - $188,400 per year (U.S. national range)
  • USD $125,000 - $206,400 per year (San Francisco Bay Area and New York City metropolitan area)

Benefits

  • Certain roles may be eligible for benefits and other compensation.

About the Company

  • Microsoft's mission is to empower every person and every organization on the planet to achieve more.
  • Employees come together with a growth mindset, innovate to empower others, and collaborate to realize shared goals.
  • Microsoft values respect, integrity, and accountability.
  • Committed to cultivating an inclusive work environment for all employees.

Equal Opportunity

  • Microsoft is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
  • Assistance with religious accommodations and/or reasonable accommodation due to a disability during the application process is available.