Front Office Risk and Control Manager - Suitability at LGT Crestone Wealth Management Limited | City of Edinburgh, GB | Rezi

Front Office Risk and Control Manager - Suitability at LGT Crestone Wealth Management Limited

Front Office Risk and Control Manager - Suitability

LGT Crestone Wealth Management Limited · City of Edinburgh, GB

4 weeks ago

Front Office Risk and Control Manager - Suitability

LGT Crestone Wealth Management Limited · City of Edinburgh, GB

a month ago
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About the Role

LGT Wealth Management UK LLP is seeking a professional to plan and coordinate risk-based monitoring for Front Office advice-based activity. This role involves providing technical direction, quality assurance, and line management to a team of Officers, while also reviewing complex cases and assessing potential client harm. The objective is to ensure compliance with regulatory requirements and deliver a transparent service tailored to client needs.

Responsibilities

  • Plan and coordinate risk-based monitoring for Front Office advice-based activity.
  • Balance scheduled work with urgent requests and emerging risks.
  • Allocate work to Officers and provide technical direction, quality assurance, feedback, coaching, and line management.
  • Review complex or higher-risk discretionary, advisory, and wealth planning cases.
  • Assess individual findings and recurring themes for potential client harm and control weaknesses.
  • Agree and track proportionate remedial actions and verify their completion.
  • Coordinate investigations into potential suitability issues and breaches of client mandates.
  • Escalate material matters, disputed findings, and proposed actions outside delegated authority promptly.
  • Produce and analyse MI and KPIs covering monitoring results, competence indicators, adherence to requirements, and client outcomes.
  • Recommend changes based on evidence.
  • Draft suitability analysis and updates for senior management, Board, and Committee reporting.
  • Provide practical guidance and constructive challenge to Investment Managers, Wealth Planners, and other Front Office colleagues.
  • Work with Risk & Compliance and other teams on remedial actions, training, and competence arrangements.
  • Coordinate coaching informed by monitoring findings.
  • Conduct and quality-assure assessments of regulated staff competence, including observation of client meetings.
  • Document findings, provide feedback, and escalate concerns or proposed actions outside delegated authority.
  • Improve monitoring methods, data quality, and day-to-day processes.

Requirements

  • Significant experience in a retail discretionary or advisory investment environment, including practical suitability assessment or monitoring.
  • Strong working knowledge of applicable FCA suitability and Conduct of Business requirements for discretionary, advisory, and wealth planning activities.
  • Experience reviewing complex cases, assessing potential client harm, and identifying proportionate remedial action.
  • Experience supervising, coaching, and quality-assuring others’ work, including formal line-management experience.
  • Experience assessing regulated staff competence, including observing client meetings, documenting findings, and providing constructive feedback.
  • Ability to analyse monitoring data and write clear, evidence-based reports.
  • Professional experience within a similar role.
  • Good understanding of clients’ investment needs, portfolio risk, fixed income, equities, and cash instruments.
  • Sound judgement, strong client focus, and confidence to challenge unsuitable outcomes constructively.
  • Strong organisation, attention to detail, and stakeholder-management skills.
  • Ability to balance planned work, urgent issues, and team support.
  • Awareness of JFSC, SEC, or other jurisdictional requirements where relevant to assigned work.

Skills

  • Suitability assessment
  • Monitoring
  • FCA suitability requirements
  • Conduct of Business requirements
  • Client harm assessment
  • Remedial action identification
  • Supervision
  • Coaching
  • Quality assurance
  • Line management
  • Staff competence assessment
  • Client meeting observation
  • Data analysis
  • Report writing
  • Stakeholder management
  • Risk management
  • Portfolio risk
  • Fixed income
  • Equities
  • Cash instruments

Location

  • London
  • Edinburgh
  • Jersey
  • Leeds
  • Birmingham
  • Bristol
  • Manchester

Work Type

  • Full-time

Experience Level

  • Senior

Education Level

  • Degree educated
  • Relevant investment qualification
  • Financial planning qualification
  • Risk qualification
  • Compliance qualification

About the Company

  • LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein.
  • Established in 2008 with a fresh approach to wealth management.
  • Offers a transparent service designed around individual client needs.
  • Draws together in-depth knowledge and experience from across the industry.
  • Provides a flexible, bespoke service adapted to each client’s needs.
  • Mission is to create long-term value for all stakeholders.
  • Culture encourages individuals to generate, develop, and implement ideas.
  • Core values: Belonging, respect, integrity, conviction, and entrepreneurship.
  • Becoming an employer of choice in its sector.
  • Over £30 billion in funds under management.
  • Circa 700 staff.