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About the Role
We are looking for a customer-focused Host to join our team! You will welcome guests, seat them in the restaurant and help them enjoy an exceptional dining experience.
Responsibilities
- Greet every guest with a friendly, upbeat attitude—the TapFam way!
- Seat guests at tables or in waiting areas, ensuring smooth and fair table rotation for the service team.
- Provide menus and inform guests of any current specials or promotions.
- Communicate server assignments so guests know who will be taking care of them.
- Manage the flow of guests in both dining and bar areas, providing accurate wait times when necessary.
- Answer the phone and direct calls appropriately.
- Handle all to-go orders and execute delivery orders promptly and accurately.
- Keep the host stand and entrance area neat, organized, and welcoming at all times.
- Be a team player—jump in to assist wherever needed to help the restaurant run smoothly.
Requirements
- Previous experience as a host or server in a busy restaurant environment is a plus, but not required.
- A friendly, outgoing personality with a passion for creating great guest experiences.
- Strong communication skills—you’re comfortable greeting guests, answering questions, and providing clear information to both guests and team members.
- Ability to communicate effectively in person and over the phone.
- Team player mindset—you’re quick to lend a hand and keep things running smoothly.
- Comfortable standing and walking for extended periods.
- Ability to lift and carry items up to 30 lbs when needed.
Skills
- Communication skills
- Organization skills
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Benefits
- Career Growth & Development – We promote from within and provide real opportunities for advancement.
- Competitive Salary & Bonus Structure – We reward high performance and leadership.
- Work with Passionate People – Join a team that cares deeply about hospitality and loves what they do.
- Be Part of Something Bigger – Help build the future of Tap Room and leave your mark on the hospitality industry.
About the Company
- Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality.
- When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way.
Equal Opportunity
- Upstream Restaurant Group Inc an equal opportunity employer.
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.