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About the Role
The Sales Manager is responsible for driving revenue growth through hands-on sales leadership, new business development, customer relationship management, and the coaching and development of Account Executives. This role balances individual sales activity with team leadership, ensuring consistent prospecting, follow-up, strong customer relationships, and accountability for sales results.
Responsibilities
- Provide ongoing training in prospecting, qualification, quoting, negotiation, objection handling, follow-up, and closing business.
- Address performance concerns directly and constructively, communicate expectations, and hold team members accountable.
- Prospect and develop new business opportunities through cold calling, outreach, referrals, networking, and industry research.
- Maintain a sales pipeline while supporting Account Executives in building their pipelines.
- Manage assigned strategic and existing customer accounts to maintain relationships, grow revenue, and identify additional opportunities.
- Participate in customer meetings, travel with Account Executives, and provide support for opportunities, negotiations, and customer concerns.
- Ensure timely and professional customer communication, including quote follow-up, purchase order requests, delivery coordination with internal teams, and resolution of sales-related concerns.
- Maintain regular contact with key accounts to understand customer needs, anticipate future demand, and pursue repeat and long-term business.
- Ensure accurate and consistent maintenance of sales trackers, customer records, opportunity status, activity history, and follow-ups.
- Review RFQs, estimates, bids, and proposals for accuracy.
- Follow established company policies for pricing, discounts, payment terms, quote approvals, and customer commitments.
- Provide sales updates, including pipeline updates, prospecting activity, customer concerns, team performance, and progress toward goals.
- Represent RVI professionally at customer meetings and trade shows.
- Collaborate with company leadership and internal departments to support customer requirements, resolve sales-related challenges, and achieve company objectives.
Requirements
- Demonstrated ability to lead, coach, and hold sales professionals accountable for performance and results.
- Proven ability to prospect, cold call, develop new business, negotiate, overcome objections, and close B2B sales.
- Strong customer relationship management, communication, presentation, and problem-solving skills.
- Ability to address difficult conversations and performance concerns directly, professionally, and constructively.
- Strong organizational skills, attention to detail, and ability to manage multiple accounts and opportunities.
- Ability to interpret sales reports, analyze pipeline activity, sales forecasts, and performance data.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint, and the ability to maintain accurate sales tracking records using company tools.
- Ability to collaborate effectively with leadership and cross-functional teams, including Engineering, Supply Chain, Production, and Operations.
- Willingness and ability to travel approximately 25% of the time.
Skills
- Sales Leadership
- Team Development
- Prospecting
- Cold Calling
- Outreach
- Referrals
- Networking
- Industry Research
- Sales Pipeline Management
- Account Management
- Customer Relationship Management
- Negotiation
- Objection Handling
- Closing Business
- Communication
- Presentation
- Problem-Solving
- Organizational Skills
- Attention to Detail
- Sales Reporting
- Data Analysis
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Location
- Remote
- Hybrid
- Onsite
Work Type
- Full-time
Experience Level
- Three or more years of sales experience
- Sales leadership or team coaching experience preferred
- Experience selling to equipment manufacturers or in manufacturing, electronics, electrical components, wire harnesses, or other technical B2B industries preferred
Education Level
- Bachelor's degree preferred in business, marketing, or a related field
- Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable
Salary/Compensations
- $70,000 to $85,000
Benefits
- Medical, Dental, & Vision Insurance
- HSA/FSA options
- Accident & Critical Illness Insurance
- Short- and Long-Term Disability
- 401(k) with Employer Match
- Term Life Insurance
- Employee Assistance Program
- Employee-of-the-Month and Year
- On-site Welding Training and Certifications
- RITALKA University
- Employee Luncheons
- Family Company Picnic
- Community Volunteering
About the Company
- RVI is a full-service provider that offers electronic repair, test, and intelligent inventory management solutions.
- RVI strives to embrace those who respect, honor and value relationships.
- RVI is a family-owned company that focuses on creating jobs in rural communities in the upper Midwest.
- Our company values help to foster strong relationships with not only our employees and customers, but also our communities.
- We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people.
Equal Opportunity
- We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.