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About the Role
Oversee the agent experience related to regional marketing requests by leading a team of Marketing Advisors to provide best-in-class agent support. Work closely with other Marketing Leadership to progress against OCRs and other key metrics, and ensure day-to-day operations run smoothly in support of our agents. Ensure that your team is delivering a great customer experience from driving marketing strategies that grow our customer’s business, to delivering on high-level marketing requests. Develop a nuanced understanding of agents’ businesses and marketing needs and work closely with senior Compass leadership to continuously improve our agent resources and offerings.
Responsibilities
- Responsible for hiring, managing, and retaining a top-notch team of Marketing ICs that effectively, efficiently, and intelligently handles all regional marketing needs for our customers
- Mentor and elevate the skill-set of your team across marketing disciplines, and to best serve our customers
- Coach your team to make sure their strategies are driving to business growth for our agents, the recommended tactics are sound, and drive efficiencies with the project management workflow
- Advise Marketing Leadership by surfacing customer and team feedback, lessons learned, and proposed strategies to meet business goals
- Supports in maintaining the policies and procedures for day-to-day marketing operations in partnership with Marketing Leadership
- Monitor progress against OCRs and key success metrics in partnership with their Marketing Leadership; strives to continuously drive improvements and escalate concerns to ensure the right actions are taken to course correct when necessary
- Build and maintain strong relationships with cross-functional leaders and stakeholders to align priorities, solicit feedback, and manage expectations; use these partnerships to advise senior leadership on agent, employee, and organizational needs.
- Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Requirements
- 5-7 years previous experience in a marketing or branding role; agency and creative production experience preferred
- 2-3 years of people management experience with a proven track record building and scaling teams
- Excellent communication and presentation skills and acute attention to detail, allowing you to think big, adapt quickly, and act fast
- Expert-level understanding of marketing strategy and planning with the ability to identify the right tactics across a multitude of marketing channels (print, digital, social, content, direct mail, video, paid media, etc)
- Possesses the ability to establish credibility with key decision-makers and influencers
- Skilled communicator with great interpersonal skills, ability to build and manage relationships
- Great listening skills, connect well with others, and empathetic of the stakeholders’ and customers’ pain points
- Adept project manager; impeccable time management and prioritization skills
- Experience working in real estate marketing, and/or at a luxury brand is a big plus
- Proficient in Apple Office Suite, and Google Suite products
- Working knowledge of top social media platforms including Facebook, Instagram, & YouTube, and their ad platform (i.e Facebook Ads Manager)
- Proficient in Adobe Suite products (Indesign, Photoshop, etc.) is a plus
- Experience with Workfront project management software is a plus
Skills
- Marketing strategy
- Marketing planning
- Print marketing
- Digital marketing
- Social media marketing
- Content marketing
- Direct mail marketing
- Video marketing
- Paid media marketing
- Communication
- Presentation
- Attention to detail
- Interpersonal skills
- Relationship building
- Listening
- Project management
- Time management
- Prioritization
- Apple Office Suite
- Google Suite
- Facebook Ads Manager
- Adobe Suite
- Workfront
Location
- Los Angeles
Work Type
- In-office
Experience Level
- 5-7 years marketing/branding experience
- 2-3 years people management experience
Salary/Compensations
- $95,000-$100,000
Benefits
- Bonuses
- Restricted stock units
- Paid vacation
- Holidays
- Sick time
- Parental leave
- Recharge leave
- Medical benefits
- Tele-health benefits
- Dental benefits
- Vision benefits
- 401(k) plan
- Flexible spending accounts (FSAs)
- Commuter program
- Life insurance
- Disability insurance
- Maven (support system for new parents)
- Carrot (fertility benefits)
- UrbanSitter (caregiver referral network)
- Employee Assistance Program
- Pet insurance
About the Company
- Compass's mission is to help everyone find their place in the world.
- Founded in 2012, Compass is revolutionizing the real estate industry with its end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
- Compass believes that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.
- Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility.
- As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Equal Opportunity
- As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
- Los Angeles County Fair Chance Notice