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About the Role
The Division Manager is responsible for managing the division with quality decision-making, operational efficiency, and regulatory compliance, leading the team to make a positive impact for PEOPLE, PLANET, and PROFIT. This role ensures all division activities adhere to USAgain procedures, including material collection, processing, shipping, and achieving budgeted results. The manager also assists in policy development and generates reports.
Responsibilities
- Lead all employees in the division to meet expectations for productivity, quality, and goal accomplishment.
- Hire, train, motivate, and coach employees, assessing performance and providing feedback.
- Prepare and conduct performance evaluations for all employees.
- Hold monthly Division Meetings with all staff.
- Train and develop staff to reach their full potential.
- Complete weekly and monthly status reports, and other required production and productivity reports.
- Maintain the Collection Management System (CMS) with up-to-date information.
- Follow all federal, state, and local record-keeping and reporting requirements.
- Submit requisition forms for supplies and account for purchases weekly.
- Review and approve all vendor bills for payment.
- Analyze financial information weekly and monthly to ensure operations are within budget.
- Participate in designated meetings, in-services, and committees.
- Plan efficient routes to service all collection sites.
- Plan all truck routes utilizing the route planner.
- Ensure sufficient emptying of TreeMachine and Clothing Drop Spot sites to prevent overflows.
- Provide emergency response same day for overflows, or no later than 24 hours after notification.
- Plan and organize production in the warehouse.
- Carry out regular quality control to detect contamination and evaluate collection areas.
- Schedule shipments and coordinate loading with freight forwarders and transport companies.
- Handle daily communication with brokers and transport companies.
Requirements
- Maintains a professional and positive demeanor and enthusiasm in dealing with people.
- Ability to read and comprehend memos, reports, and instructions.
- Ability to successfully convey information to a group.
- Ability to organize and prioritize.
- Ability to deal tactfully with personnel, visitors, and the general public.
- Must function confidentially.
- Ability to read, write, and speak English effectively.
- Knowledge of and ability to use office equipment.
- Computer word processing experience required.
- Knowledge of laws, regulations, and guidelines about wage and hour, labor relations, OSHA, ADA helpful.
- Ability to handle a multiplicity of tasks and responsibilities.
- Ability to handle routine problems and know when to refer problems to the supervisor.
- Must have computer experience in the Microsoft Office suite, Word/Excel, and PowerPoint.
- Actively enforces employee confidentiality and rights.
- Able to take direction from others.
- Maintain a productive working relationship with others.
- Must have a high school diploma or GED.
- Prefer an associate's or bachelor's degree.
- Prefer a minimum of two (2) years of leadership experience, preferably in managing transportation, production, and sales.
- General office physical effort is required.
- Required manual coordination to operate business equipment.
- Must be able to sit for long periods.
- Ability to push, pull, lift, and carry objects up to 50 lbs.
- May be exposed to cleaning chemicals, dust, and foul odors.
- May work in cramped quarters, climbing, stooping, kneeling, bending, pushing, and reaching in various conditions.
- Work environment involves slight physical risks that require following basic safety precautions.
- Occasional travel may be required (up to 10%).
- Ability to travel domestically up to 25% of the time, including overnight and out-of-state travel.
- Must have reliable transportation and the ability to travel to various job sites.
Skills
- Decision-making
- Operational efficiency
- Regulatory compliance
- Team leadership
- Material collection
- Material processing
- Shipping
- Budget management
- Policy development
- Report generation
- Performance management
- Coaching
- Training
- Record-keeping
- Requisition management
- Financial analysis
- Route planning
- DOT regulations
- Transportation management
- Route optimization
- Warehouse production planning
- Quality control
- Shipment scheduling
- Broker communication
- Transport company communication
- Microsoft Office suite
- Word
- Excel
- PowerPoint
Location
- Mount Vernon, NY
Work Type
- Full-time
Experience Level
- 2 years of leadership experience preferred
Education Level
- High school diploma or GED required
- Associate's or Bachelor's degree preferred
Salary/Compensations
- $110,000 - $128,000 Annually
Benefits
- Medical: 80% Company Paid
- Dental & Vision Coverage
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- 401(k) Program
- Life & Accidental Death Insurance
- 9 Paid Holidays
- Safety Bucks Program
- Wellness Programs