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About the Role
Pace is seeking a senior partnerships leader to build and scale a critical growth function. This role involves managing strategic consulting and technology relationships, defining partner engagement strategies, and driving successful customer deployments. It requires a blend of strategic relationship management, partner program design, go-to-market enablement, and deployment oversight.
Responsibilities
- Design the partner operating model, including governance, rules of engagement, tiering, incentives, and advisory mechanisms.
- Ensure success of partner-led deployments by maintaining executive oversight and aligning stakeholders on scope, quality, timelines, and outcomes.
- Create an enablement system with onboarding, training, certification, and collateral for partners.
- Drive partner-led go-to-market enablement to equip partners for strategic sales conversations and pipeline generation.
- Shape the multi-year roadmap by identifying expansion opportunities and feeding insights back to Product and Engineering.
- Help build the team by establishing playbooks and operating cadences, and grow into a leadership role.
Requirements
- Experience building and growing senior relationships in strategic partnerships, alliances, account management, customer success, or consulting.
- Proficiency in deep relationship-building and strategic account development, with comfort in creating supporting structures and systems.
- Experience working with large consulting firms, systems integrators, enterprise technology partners, or similar complex organizations.
- Ability to think in terms of a customer's P&L and operating problems to create joint growth plans.
- Credibility in discussing financial impact, controls, delivery quality, and auditability with senior executives.
- Ability to explain how AI agents operate, including escalation processes and human review functions.
- Capacity to move between executive strategy and hands-on execution in an ambiguous, fast-changing environment.
- Skill in building trust and creating alignment across diverse teams without formal authority.
- High-ownership mindset with accountability for outcomes.
Skills
- Strategic relationship management
- Partner program design
- Go-to-market enablement
- Deployment oversight
- AI agent functionality
- Financial impact analysis
- Executive communication
Location
- New York
- London
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Pace is the AI operations partner for the world's leading insurers, automating complex insurance work with AI agents and expert review.
- Pace aims to transform the nearly $400bn spent on outsourcing in financial services annually.
- The company works with some of the largest companies globally.
- Pace is building a talent-dense team where teammates grow into leaders, offering opportunities for professional development and long-term career advancement.
- The team consists of fewer than 40 people, based in New York and London.
- Pace is positioned with leading customers and top investors to make a significant impact on the insurance industry.