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About the Role
As a Retail Assistant at the Samsung Experience Store in Stratford, you will deliver PRS& Samsung's goals by embodying the brand's ethos and providing inspirational customer service. Your focus will be on enriching customers' connected lives through interactions and introducing them to Samsung's products and services.
Responsibilities
- Assist customers in understanding and utilising Samsung products.
- Deliver exceptional customer service.
- Showcase Samsung products and services to customers.
- Provide basic device repair services.
- Maintain a welcoming and organised store environment.
- Ensure compliance with health and safety regulations.
- Stay updated on the latest Samsung products and technologies.
Requirements
- Passionate about people with excellent interpersonal skills.
- Commercially minded with a results-driven approach.
- Adaptable and able to thrive in a fast-paced environment.
- Genuine love for technology and staying updated with trends.
- Hunger for knowledge and continuous learning.
Skills
- Customer Service
- Sales
- Basic Device Repair
- Interpersonal Skills
- Adaptability
- Tech Savvy
Location
- Samsung Experience Store, Stratford
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- £14.80 per hour
- 20% Bonus Potential
Benefits
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
About the Company
- PRS& Samsung offers a platform to grow and develop skills within the tech retail industry.
- The company has an enthusiastic team that shares a passion for technology and customer satisfaction.
- Opportunities for learning and career advancement are available.
- A dedicated Learning and Development team provides professional training.