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About the Role

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations. Supervise workforce and equipment scheduling, and be involved in hiring processes and customer meetings as necessary.

Responsibilities

Communicate performance standards that are specific and measurable.
Interview hourly associates and provide recommendations for hire.
Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
Assist in new associate training.
Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
Ensure operational compliance and correct exception resolution by having a thorough working knowledge of the site's operating systems.
Complete all necessary records and reports in a timely and accurate fashion.
Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.
Understand the relationship between decision-making and profitability.
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Ensure day-to-day management and associate activities are in alignment with the location safety strategy.
Provide associates with communication, training, feedback, and direction to ensure safe performance.
Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Understand the location-specific customer goals & objectives.
Ensure the customer knows that we are committed to helping them meet their objectives.
Determine areas that could benefit from Continuous Improvement efforts.
Properly plan work assignments to ensure effective use of fleet/warehouse equipment.
Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Complete other projects and tasks as assigned by supervisor.

Requirements

2 - 4 years related functional experience
High School Diploma or equivalent required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary
Willingness to work the required schedule
Willingness to work at the specific location required
Complete Penske employment application
Submit to a background investigation (to include past employment, education, and criminal history)
Submit to drug screening

Skills

Strong written/oral communication skills
Strong organizational skills
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint

Location

Specific location required

Work Type

Full-time

Experience Level

2 - 4 years

Education Level

High School Diploma or equivalent
Bachelors Degree preferred

Salary/Compensations

$62,353.00 - $83,400.00
Bonus eligible based on performance and location performance

About the Company

Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Visit Penske Logistics to learn more.

Equal Opportunity

Penske is an Equal Opportunity Employer.