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About the Role

LINK is seeking a Senior Information Designer to create impactful visual stories that communicate complex ideas for clients across various industries. You will translate concepts into compelling visual products like prototypes, wireframes, and infographics, using human-centered design and design thinking principles to solve challenges.

Responsibilities

Serve as a trusted advisor by translating complex challenges into clear communication strategies and visual approaches.
Partner with cross-functional teams to understand priorities, audience needs, and communication objectives.
Apply human-centered design principles to develop visual solutions.
Translate quantitative and qualitative data, research findings, and complex concepts into compelling visual narratives.
Develop information hierarchies, visual frameworks, and communication systems.
Guide visual approaches to help stakeholders understand complex systems, processes, concepts, and strategic initiatives.
Lead the development of high-impact visual products including infographics, dashboards, diagrams, presentations, wireframes, prototypes, and decision-support materials.
Establish illustration approaches, visual frameworks, icon systems, and storytelling techniques.
Translate highly complex technical, operational, strategic, and research-driven information into compelling visual narratives and executive-level communication products.
Provide guidance on accessibility, inclusive design, and Section 508-compliant approaches.
Establish standards for templates, visual systems, and reusable assets.
Ensure visual products reflect strong information hierarchy, visual clarity, accessibility, and audience-centered design principles.
Collaborate effectively with internal and external stakeholders to develop visual solutions.
Facilitate design discussions, reviews, and working sessions.
Use visual prototyping techniques to explore concepts, communicate ideas, and evaluate potential solutions.
Synthesize feedback into actionable design improvements and strategic recommendations.
Balance multiple priorities while maintaining high standards of quality, consistency, and craft.
Develop and apply visual identities, brand systems, and communication approaches.
Provide guidance on typography, composition, hierarchy, color, illustration, and visual storytelling approaches.
Ensure visual products align with audience needs, communication objectives, and established brand standards.
Demonstrate strong visual judgment and craftsmanship.
Bring creativity, curiosity, and a problem-solving mindset to complex communication challenges.
Recommend the most effective medium or combination of media to communicate information.
Guide development of digital, interactive, and multimedia experiences.
Apply storytelling principles across various communication channels.
Help teams evaluate emerging technologies, platforms, and communication approaches.
Demonstrate curiosity and adaptability when exploring new communication mediums, technologies, and tools.
Mentor teammates through coaching, knowledge sharing, and constructive feedback.
Model LINK values and contribute to a collaborative, inclusive, and high-performing team culture.
Share tools, methods, frameworks, and lessons learned.
Support development of emerging practitioners.
Contribute to the evolution of LINK’s Information Design practice.

Requirements

Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field.
10+ years of experience in graphic design, information design, visual communication, or a related field.
Ability to obtain and maintain a security clearance.
Strong expertise in information design, visual storytelling, and communicating complex information through visual means.
Well-versed in a variety of design disciplines and able to select the appropriate approach for a given challenge.
Strong understanding of information hierarchy, accessibility considerations, visual communication principles, and human-centered design methodologies.
Demonstrated ability to lead complex design efforts and translate information into clear, actionable visual products.
Strong written and verbal communication skills and the ability to collaborate effectively with clients and cross-functional teams.
Demonstrated ability to balance multiple priorities and deadlines while maintaining high standards of quality and craft.
Able to work independently while contributing effectively within collaborative team environments.
Capable of mentoring and coaching others.
Approaches work with optimism, openness to new ideas, and a collaborative mindset.
Expertise with Adobe Creative Cloud tools and the ability to guide design approaches, workflows, and tool selection.
Portfolio that demonstrates both conceptual skills and design execution.

Skills

Information Design
Visual Storytelling
Graphic Design
Visual Communication
Human-Centered Design
Design Thinking
Adobe Creative Cloud
Information Hierarchy
Accessibility Considerations
Brand Development
Experience Design
Prototyping
Wireframing
Infographics
Data Visualization
Collaboration
Mentoring
Problem-Solving

Location

Washington, D.C. area

Work Type

On-site (3 days/week)
Full-time
40 hours per week
Some travel required

Experience Level

Senior
10+ years of experience

Education Level

Bachelor’s degree

Salary/Compensations

$93,000 - $126,000

Benefits

$100 monthly internet/cell phone stipend
$150 monthly commuter stipend
LINK sponsored healthcare benefits (medical, dental, vision)
Company-paid Short Term Disability Insurance
401K with employer contribution of up to 4%
11 Federal Holidays per year
15 days of Paid Time Off (PTO) per year
Paid Holiday Time Off (Christmas Eve through the New Year)
Annual bonus plan participation
Annual profit sharing participation
$2,000 Learning and Development program reimbursement
Technology package (MacBook Pro, monitor, mouse, keyboard)

About the Company

LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners.
At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.

Equal Opportunity

LINK is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable state, local, and federal law.
If you are unable to complete this application due to a disability, contact Human Resources to ask for an accommodation or an alternative application process.