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About the Role
The Social Media Coordinator will support Fresh’s Organic Social Media presence by scheduling, publishing, and monitoring content across platforms like Instagram and TikTok. This role supports the Global Marketing Communications team in executing the global social media strategy to increase brand awareness, engagement, and audience growth, ensuring content aligns with the brand’s voice.
Responsibilities
- Manage scheduling and publishing across all social media accounts.
- Ensure all content is deployed accurately, on time, and aligned with brand standards.
- Maintain and update global content calendars weekly for cross-functional visibility.
- Partner with Marketing Strategy category leaders to support strategy development across products and promotions worldwide.
- Manage everyday communication with creative teams.
- Support the execution of global campaigns across all social platforms.
- Communicate social updates and changes across Marketing teams in real time.
- Assist in developing social briefs aligned with marketing calendars and product launches.
- Ensure proper tagging, collaborator setup, and platform-specific optimizations are implemented when scheduling.
- Engage with the social community through comments on our channels, direct messages, and actively comments on other posts.
- Escalate customer inquiries and sensitive issues to appropriate internal stakeholders.
- Conduct ongoing social listening to identify trends, cultural moments, and real-time opportunities for Fresh to join relevant conversations.
- Support ad hoc reporting on campaign and talent performance and social activations for Global Marketing.
- Leverage tools and native platform analytics to gather insights.
- Translate performance data into actionable insights and recommendations.
- Identify opportunities to optimize content, timing, and formats.
Requirements
- Minimum of 2 Years of Experience in social media (Internships included).
- Expertise in social media platforms such as Instagram and TikTok, including content formats, analytics, and tools.
- A curiosity and interest in the beauty industry and its relationship to online culture.
- Excellent written and verbal communication skills.
- Exceptional organization, attention to detail, and follow-through.
- Strong judgment, problem-solving skills, and willingness to take initiative.
- Comfortable working in a fast-paced, entrepreneurial environment.
- Must be able to remain in a stationary position on average of 7.5 hours/day.
- Light to moderate lifting may be required.
- While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.
Skills
- Social media platforms (Instagram, TikTok)
- Content formats
- Analytics
- Social media tools
- Community management
- Social listening
- Reporting
- Content optimization
Location
- New York, NY
Work Type
- Onsite
Experience Level
- Minimum of 2 Years
Education Level
- Bachelor’s Degree in Business, Marketing, or the equivalent
Salary/Compensations
- $65,000 - $90,000 USD
Benefits
- Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
- Opportunities for networking and building relationships with LVMH Community and Network
- Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
- Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
- Free 24/7 confidential mental health support
- Flexible paid time off policy inclusive of Summer Fridays
- Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
- Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
- Travel & lodging for those who can’t access care
- Back-up dependent Care and Tutoring
- Fresh In-Store Discounts and Gratis
- LVMH Group Friends and Family Sales across all divisions within LVMH
- Pre-Tax Commuter Benefits through Wage Works
- Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
- Medical, dental and vision
- 401k with Company Match + Additional Employer Contribution at eligibility
About the Company
- Fresh is a global skincare brand within the LVMH Group, headquartered in New York City.
- We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience.
- Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more.
- We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront.
- With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment.
- Here at fresh, we intentionally foster a spirit of belonging.
- We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard.
- By embracing curiosity and collaboration, we recognize that our differences strengthen us.
Equal Opportunity
- Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws.
- We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.