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About the Role
The Behavioral Health Specialist supports initiatives to improve quality and patient care within the behavioral health division. This role involves conducting quality reviews and providing feedback to leadership to enhance service delivery and achieve the division's mission through collaboration.
Responsibilities
- Conducts file and record reviews for quality and compliance.
- Recommends, conducts, and facilitates trainings based on QA findings.
- Conducts targeted record reviews when needed.
- Collaborates with program leaders to develop documentation standards that meet regulatory criteria and program policies.
- Maintains an understanding of current regulations and program-specific policies to support the QA process.
- Reviews standard operating procedures for policy and regulation compliance.
- Participates in special projects related to clinical/quality of the program.
- Participates in the design and analysis of training to ensure compliance and enhance quality.
- Assists in regulatory reviews as needed.
- Ensures services are rendered in accordance with federal, state, insurance, and Agency regulations.
- Performs other responsibilities as requested by leadership.
Requirements
- Previous experience in a clinical setting with a focus on quality and regulatory requirements.
- Valid NYS Driver's license.
Skills
- Strong attention to detail.
- Ability to manage time independently.
- Professionalism in all interactions and decision making.
- Use of good judgment based on regulatory and quality standards.
- Ability to maintain professional boundaries and confidentiality.
- Tact, discretion, and judgment in working with diverse individuals.
- Ability to make independent decisions when warranted.
- Energetic and team-oriented.
- Strong customer service skills.
- Effective verbal, written, and interpersonal skills.
Education Level
- Bachelor level degree required, can be replaced by licensure such as LPN, RN and substantial work history.
Salary/Compensations
- $22.00 / an hour
Benefits
- Low-cost individual health insurance plan
- Dollar for dollar retirement match (up to 7%)
- Life insurance
- Voluntary benefits
- Generous paid time off
- Comprehensive Health/Dental/Vision
- Direct Deposit
- Flexible Spending Account (FSA)
- Retirement Plan 403(b)
- Employee Assistance Program (EAP)
- Generous PTO Plans (Sick, Vacation and Employee Leave)
- Tuition Reimbursement
- Service Awards
- Employee Appreciation Events
- Employee Discounts
About the Company
- Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families.
- Empowering people is a core value.