Segmentation Analyst, North American Claims Group
Allied World Assurance Company · NY, US
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About the Role
Investigate, evaluate, and resolve insurance/reinsurance claims across multiple lines of business. Engage in collaborative projects in support of other areas of the company, including underwriting, finance and accounting, actuarial, operations, and technology. Provide superior service to all customers, whether internal or external.
Responsibilities
- Efficiently manage a vigorous caseload of claims involving a broad spectrum of accounts and coverages
- Analyze claims on multiple lines of business
- Review incoming documents to verify coverage and establish case reserves and where necessary Additional Case Reserves (ACRs)
- Promptly investigate matters, analyze coverage, and draft accurate and timely coverage correspondence
- Verify financial information and process payment requests with reinstatement offset where appropriate
- Manage litigation by effectively interacting with insureds, brokers, defense counsel and other parties as required
- Instruct and collaborate with counsel regarding litigation strategy and claim resolution
- Negotiate and resolve claims within scope of delegated authority
- Represent Company in resolution of claims and participate in legal proceedings, including mediations
- Conduct claim reviews at ceding companies when requested
- Interact with underwriters concerning renewals, prospective accounts, and individual claims
- Meet with existing or prospective insureds and brokers
- Liaise with other departments as required and provide assistance when needed
- Prepare claim summaries, executive reports, and other management reports as necessary
- Generate various reports as required and work on special projects as needed
- Attend and/or present at relevant industry conferences/meetings
- Assist with claims-related queries in internal and external audits
- Work with reinsurers as needed
Requirements
- University degree
- 0-3+ years claims experience
- Excellent communication skills and independent work style
- Strong writing and organizational skills
- Strong negotiation skills and technical writing experience
- Ability to multi-task, prioritize, and interact with all levels inside and outside of the Company
- Proficient in Microsoft applications including Word, Excel and Outlook
- Knowledge of claims, legal and coverage issues across jurisdictions
- Compliance with multi-state adjuster licensing requirements
Skills
- Communication skills
- Independent work style
- Writing skills
- Organizational skills
- Negotiation skills
- Technical writing
- Multi-tasking
- Prioritization
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Location
- Bermuda
- Atlanta
- Boston
- Brisbane
- Chicago
- Costa Mesa
- Dallas
- Dublin
- Farmington (CT)
- Hong Kong
- Houston
- London
- Los Angeles
- Malaysia
- Manchester
- Miami
- Nashville
- New Jersey
- New York
- Philadelphia
- San Francisco
- Singapore
- Sydney
- Switzerland
- Toronto
Work Type
- Full-time
Experience Level
- 0-3+ years claims experience
Education Level
- University degree
Salary/Compensations
- The salary range for this role is between:
Benefits
- Health, Dental and Disability Insurance
- Company match 401k plan
- Group Term Life Insurance
About the Company
- Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
- We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.
- Our people are our most important asset, and we are very proud of the quality of our team members.
- Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years.
- Instant membership in the Allied World — a global network of colleagues who will support your career journey
- A manager who will help you build your career through a structured coaching program
- Access to a full suite of learning and development tools and resources
- Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.
Equal Opportunity
- Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law.