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About the Role
As the Immigration Support Advisor, you will provide immigration guidance to prospective and current international students, supporting them throughout the admissions process and advising on temporary residence applications, study and work permits, and maintaining legal status in Canada in accordance with federal immigration regulations. Success in this role requires strong knowledge of Canadian immigration legislation, exceptional communication and problem-solving skills, and the ability to interpret and apply immigration policies accurately while providing timely, professional, and student-focused support.
Responsibilities
- Support prospective international students throughout admissions and study permit applications.
- Provide timely, accurate immigration advice on temporary residence applications and general permanent residence pathways.
- Maintain knowledge of IBU programs, student services, international admission requirements, and academic policies.
- Interpret and apply relevant immigration regulations, procedures, and policies to student cases and complex inquiries.
- Stay current on IRPA, IRPR, and related regulatory changes to ensure compliance and maintain RCIC competency.
Requirements
- University degree required with 3+ years of experience in immigration advising, preferably with students at the post-secondary level.
- Licensed Regulated Canadian Immigration Consultant (RCIC) is required.
- Excellent interpersonal, oral, and written communication skills; ability to effectively communicate and interact with all individuals with integrity, empathy and sincerity.
- Superior organizational skills and ability to multi-task.
- Ability to manage stress and thrive in often demanding situations.
- Must be deadline-driven, goal-oriented and a problem solver.
- Proficient in standard Microsoft applications and productivity tools.
- Display professional work ethic and exemplary behavior while respecting provincial and federal regulations.
Skills
- Canadian immigration legislation
- Communication skills
- Problem-solving skills
- Interpreting and applying immigration policies
- Microsoft applications
- Productivity tools
Location
- Toronto, Ontario
Work Type
- Full-Time
- Permanent
- Hybrid
Experience Level
- 3+ years of experience in immigration advising
Education Level
- University degree
- Licensed Regulated Canadian Immigration Consultant (RCIC)
Salary/Compensations
- $65,000 - $75,000 annually
Benefits
- 100% employer-paid extended Health & Dental benefits
- 24/7 access to an Employee and Family Assistance Program (EFAP) and virtual healthcare services
- Life, Accidental Death & Dismemberment (AD&D), and Long-Term Disability insurance
- Competitive paid time off, starting at three weeks
- Tuition Benefit Program
- Access to preferred corporate membership rates with GoodLife Fitness
- Engaging employee appreciation and community-building events
About the Company
- Located in downtown Toronto, IBU is one of Canada's fastest-growing universities, offering a dynamic academic and professional environment driven by innovation, research, and academic excellence.
- By joining IBU, you will have the opportunity to make a meaningful impact on the international student experience while contributing to the university's continued growth and success.
Equal Opportunity
- IBU is an Equal Opportunity Employer
- IBU is committed to fostering a diverse, inclusive, and equitable workplace where everyone feels welcome, valued, and respected.
- We are dedicated to the principles of equal opportunity and encourage applications regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
- Please contact careers@ibu.ca if you require accommodation during the recruitment process.