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About the Role
The Inside Sales Account Manager is responsible for growing RxpertsMD by developing new customer relationships, expanding sales within an assigned territory, and providing exceptional service to independent pharmacies and healthcare customers. This role plays a key part in supporting growth through new business development, customer relationship management, and consultative sales support. You'll partner with customers to identify purchasing opportunities, negotiate pricing, and deliver solutions that help drive profitability. The ideal candidate is relationship-driven, sales-minded, and energized by building a book of business in a fast-paced, entrepreneurial environment.
Responsibilities
- Prospect, qualify, and convert new pharmacy and healthcare customers
- Build and grow a sales territory through proactive outreach and relationship development
- Develop trusted customer relationships through phone, email, and virtual interactions
- Negotiate pricing and secure orders within established company guidelines
- Identify opportunities to help customers improve profitability and meet their purchasing needs
- Analyze purchasing trends and recommend solutions that support customer profitability and growth
- Serve as a primary point of contact for customer questions, concerns, and escalations
- Collaborate with operations, customer support, and internal partners to deliver a seamless customer experience
- Utilize CRM systems, reporting tools, and sales data to identify growth opportunities
- Stay informed on industry trends, product availability, and market changes
Requirements
- 1+ years of sales, business development, account management, or related experience
- Pharmaceutical, pharmacy, healthcare or distribution industry experience preferred
- Strong communication, relationship-building, and negotiation skills
- Customer-focused with a consultative sales approach
- Organized and able to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office and CRM systems
- Self-motivated, results-oriented, and comfortable working independently
Skills
- Communication skills
- Relationship-building skills
- Negotiation skills
- Consultative sales approach
- Organization
- Time management
- Proficiency with Microsoft Office
- Proficiency with CRM systems
Experience Level
- 1+ years of experience
Education Level
- Bachelor's degree preferred
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- HRA options
- HSA options
- FSA options
- Life insurance
- Disability insurance
- Paid time off
- Holidays
- 401(k) with company match
- Fitness reimbursement
- Employee assistance program
About the Company
- At M&D, you’ll be part of a mission that matters.
- We take pride in our history, but we’re building for the future, and that means investing in people who care about doing meaningful work with a strong, stable company.
- You’ll find growth opportunities, teammates who have your back, and leaders who support your development.
- When you bring your best, we make a bigger difference, together.