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About the Role
GPJ is seeking an Account Manager to oversee projects, ensuring they meet timelines and budget requirements. This role focuses on maintaining strong client relationships, supporting program direction, and ensuring efficient deployment of GPJ methodologies.
Responsibilities
- Ensure projects meet timelines and budget requirements.
- Manage margin levels for the assigned portfolio.
- Manage service changes.
- Maintain strategic responsibility and own client relationships.
- Build trust and engagement with clients, vendors, internal stakeholders, team members, and other departments.
- Support program direction, objectives, and plans.
- Provide a high level of client service and satisfaction.
- Consistently and efficiently deploy GPJ methodologies.
- Negotiate and collaborate effectively with internal staff.
- Actively engage with the Account Management Practice.
- Mentor, manage, lead, and develop members of the account team.
- Support the growth and development of colleagues.
Requirements
- Experience working with Fortune 500 brands desired.
- Experience working on more than one area of the client program desired.
- Experience with increasingly complex projects and events.
- Understand how to effectively oversee overall project timelines.
- Understand effective budget oversight and troubleshooting for larger budgets, leveraging SMEs as needed.
- Build 'influence' and convey key messages to clients and within the GPJ/PWW alliance.
- Ensure team proactively addresses key project financial metrics, including profitability and margin.
- Be mindful of overall account health.
- Ensure team interprets and proactively addresses the impact of changes on project financial metrics.
- Able to have more complex financial conversations with clients.
- Have clear understanding of PO process; able to oversee reconciliation and client invoicing.
- Exhibit understanding of multi-channel marketing concepts, terminology, strategies, brand management best practices, and marketplace execution.
- May have direct reports.
- May help mentor/teach others on the Account team; may help manage onsite resources.
- Actively support (or may lead for smaller account) definition of strategic direction for account/program.
- Proactively engage with the team to add strategic and creative contributions.
- Lead internal strategic meetings and may present findings to client.
- Strong proficiency in Microsoft Office software including PPT, Word, Excel, Outlook.
- Previous experience with ERP, Project Management software, or similar tool is preferred.
- Ability to travel as required.
- Ability to work irregular hours, including nights, weekends, and holidays as needed.
Skills
- Microsoft Office (PPT, Word, Excel, Outlook)
- ERP
- Project Management software
- Multi-channel marketing
- Digital event marketing
- Experiential marketing
- Brand management
- Client relationship management
- Budget management
- Project timeline management
- Financial reconciliation
- Client invoicing
- Strategic planning
- Creative contributions
Location
- Austin
- Boston
- Detroit
- Los Angeles
- Nashville
- New York City
- San Francisco
Work Type
- Hybrid
Experience Level
- 5-7 years of previous industry / agency experience
- 2+ years of client management experience desired
Education Level
- 4 Year College Degree; preferred in Marketing/Advertising/Event Management/Business Administration, Hospitality, Communications, or related field
Salary/Compensations
- $65k - $75k
Benefits
- Employee Stock Ownership Plan (ESOP)
- Flexible Time Off (FTO) policy
- Employer matching 401(k) plan (no vesting period)
- Healthcare option with no employee contribution
About the Company
- GPJ is the world leader in experiential marketing.
- GPJ has 29 global offices.
- GPJ is a part of the Project Worldwide family, an independent, employee-owned global network of complementary, wholly owned agencies.
Equal Opportunity
- GPJ is proud to be an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship, disability, protected veteran status, or any other protected class.
- GPJ complies with applicable state and local laws governing nondiscrimination in employment.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- GPJ expressly prohibits any form of workplace harassment based on any protected class.