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About the Role
Engage virtually or via phone with HCPs nationally to represent pharmaceutical partner brands and deliver key messaging. The Virtual Territory Manager (VTM) must ensure that agreed client objectives are met or exceeded by both the client and Inizio Engage.
Responsibilities
- Engage with Healthcare Professionals (HCPs) and stakeholders by placing outbound phone and/or virtual calls on behalf of the client to deliver key selling messages and continuous support.
- Deliver key selling messages to HCPs based on client approved strategy, plan of action (POA) and training, using approved marketing tools and material.
- Plan and execute virtual lunch and learn sessions with target HCPs.
- Consistently meet and exceed program related KPIs.
- Manage relationships with the key influencers and HCPs in territory to ensure program KPIs are met.
- Research territory targets, identify key players, stakeholder map and generate interest with each interaction.
- Assess business opportunities to properly manage territory and meet call activity expectations.
- Build rapport with customers through high quality interactions and identifying customer and patient needs.
- Respond to all customer inquiries in a timely manner.
- Capture accurate key information discussed during calls in the Client Relationship Management System (CRM).
- Submit call activity daily in the Client Relationship Management System (CRM).
- Manage relationships with key influencers, clients, and Inizio Engage business units through regular touch points to ensure program KPIs are delivered and service goals are attained or exceeded.
- Support with maintaining existing business and promote additional services by providing insights and qualified opportunities to the direct manager, team, and client.
- Maintain a professional team environment and peer to peer communication.
- Actively participate in all team and department meetings and trainings.
- Actively and professionally participate in client-led training sessions.
- Submit applicable program related expenses accurately and timely via the Concur expense management system.
Requirements
- Bachelor’s degree required, science preferred.
- Experience in sales an asset (minimum 1- 2 years).
- Experience in pharmaceuticals or healthcare industry.
- Proven sales track record of goal achievement.
- Ability to analyze sale trends.
- Proven record of driving results in a high-growth company environment.
- Energetic, self-motivated and strong interpersonal skills.
- Ability to collaborate with internal and external business stakeholders.
- Able to prioritize and plan territory coverage.
- Business acumen and entrepreneurial skills.
- Professionalism, autonomous and team player.
- Excellent customer service and patient centric focused.
- Tech and digital savvy, proficient in Microsoft Office.
- To help meet departmental fiscal year objectives.
Skills
- Sales
- Pharmaceuticals
- Healthcare industry
- Customer service
- Patient centric focused
- Microsoft Office
Location
- Nationally
- Remote
Work Type
- Remote
- Contract
- Full-time
Experience Level
- 1-2 years sales experience
Education Level
- Bachelor's degree
Salary/Compensations
- 55k - 60k + bonus
Benefits
- Health Benefits as of day 1 of employment
- Length of Service Awards
- Quarterly Star Awards
- Yearly Inizio Circle of Excellence Awards
- Referral bonus
- Library of online training courses
About the Company
- Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare.
- Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.
- Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
- We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing.
- Inizio unlocks the value of your healthcare innovation by connecting best-in-class strategic, analytic and creative capabilities.
Equal Opportunity
- Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.