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About the Role

As a Beverage Manager, you will oversee all aspects of beverage operations across the hotel’s outlets, spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Manage all beverage operations for designated banquets and outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize beverage sales and profitability
Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Oversee and manage restaurant & bar service; ensure the restaurant operations is running smoothly & efficiently
Create and streamline processes for ordering, maintain and controlling inventory levels, setting PARS, compose and create hot, cold, non-alcoholic and water programs, including the Afternoon Tea and coffee programs
Manage, maintain and ensure cost controls, security measures and enforce programs and practices to reduce risk - Own and manage the wine program
Manage, maintain draught systems, ensuring regular lining cleaning and maintenance
Support the Director of Outlets with consistent wine and beverage trainings and tastings for the teams
Support the Director of F&B with Topline Beverage revenue budgets, targets
Responsible to manage the beverage cost and achieve company targets and goals
Manage staff & enforce bar and lounge standards, steps of service, providing them with feedback; maintain a high level of employee morale
Ensure positive guest service in all areas; investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
Responsible for innovation and cocktail program consistency
Implement initiatives to drive beverage and increase total average check spend
Manage beverage cost and ordering, manage and control costs
Recruit, train, motivate bar staff; oversee continual training and performance; keep employee records up-to-date and organized
Create an engaging and energetic environment where all associates work as a highly functioning team
Create, own, manage and update the beverage lists in coordination with the Director of Outlets
Recommend food and beverage pairings; advise guests on beverages based on their personal tastes and food choices
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Manage Bar and Lounge roasters effectively with labor standards and business ebbs and flows
Create, own, communicate and manage beverage glassware breakage program
Support and work with Director of F&B on all things beverage in the hotel

Requirements

Minimum 2 years previous experience in a similar Food and Beverage management or supervisory role
Strong knowledge of Food and Beverage service, and hospitality
Committed to delivering high levels of customer service
Experience with P&L analysis for profitability
Flexible schedule. Must be able to work evenings, weekends, and holidays
Exceptional communication and organizational skills
Excellent grooming standards
Smart Serve Certified
Legally eligible to work in Canada

Skills

Sommelier & Beverage menu curation experience an asset

Experience Level

Minimum 2 years previous experience in a similar Food and Beverage management or supervisory role

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Mental wellbeing resources – Your health comes first. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Extended health and welfare plans – Get added peace of mind with health and wellness benefits that go beyond provincial coverage
Pension and RRSP plans – We’ve got your future in mind with retirement plans that help you grow your savings
Discounts and perks through Perkopolis – Enjoy exclusive savings on travel, shopping, tickets, and more!

About the Company

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry.
Today, Hilton Worldwide remains a beacon of innovation, quality, and success.
At Hilton, we don’t just offer jobs—we provide careers built on support, growth, and exceptional benefits that empower you to Thrive personally and professionally.
We’re proud to invest in our Team Members’ mental and physical wellbeing, ensuring they feel valued and supported in an inclusive and diverse environment.
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Equal Opportunity

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests.
For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at Applicant_Accommodations@hilton.com or call 1-844‑398‑0378.