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About the Role
OGX is seeking a Facilities Team Lead to support the day-to-day maintenance, cleanliness, safety, and overall condition of the experience. This role will help ensure the venue and its exhibits are maintained to a high standard, coordinate repairs and vendor support, and address general facilities needs as they arise. The Facilities Team Lead will also serve as a key liaison with technical and facilities vendors, helping troubleshoot issues onsite, coordinate repairs, and ensure technical or operational issues are resolved quickly and effectively.
Responsibilities
- Work with venue leadership to ensure the facility, exhibits, and operational areas are maintained and functioning properly
- Identify maintenance needs and perform basic repairs when appropriate
- Serve as an onsite liaison with technical, facilities, and other service vendors to troubleshoot issues, coordinate repairs, and provide access and information needed to resolve problems
- Assist with basic troubleshooting of technical and exhibit equipment and escalate more complex issues to the appropriate vendor or technical partner
- Coordinate and follow up with vendors to ensure repairs and service requests are completed in a timely manner
- Delegate and prioritize facilities and maintenance tasks to ensure timely completion
- Complete daily and weekly facility inspections and maintenance checklists
- Perform preventative maintenance to help keep the venue and equipment in good working condition
- Monitor basic building systems, including plumbing, electrical, HVAC, lighting, and other facility equipment, and escalate issues as needed
- Maintain a clean, safe, and welcoming environment for Guests and employees
- Sweep floors, wipe down exhibits and surfaces, and remove trash throughout the venue
- Keep exhibits clean and free of smudges and fingerprints
- Maintain restrooms and back-of-house areas to show standards
- Ensure cleaning, sanitation, and safety supplies are properly stocked
- Maintain a professional, guest-ready appearance and demeanor at all times while working in guest-facing areas
- Ensure health and safety procedures are followed throughout the venue
- Coordinate with onsite security and building partners regarding facility and safety needs
- Maintain tools, equipment, and facility supplies in an organized and safe manner
- Assist with opening, closing, and operational facility needs
- Support exhibit operations and other venue functions as needed to provide the best possible Guest experience
Requirements
- Must be able to remain in a standing stationary position more than 75% of the time
- Must be able to work a minimum of two shifts, one of which must be a weekend day
- Must be able to move throughout the exhibit and back-of-house spaces
- Must be able to frequently bend, reach, kneel, and position oneself to inspect, clean, maintain, and repair equipment and facility areas
- Must be comfortable using basic hand and power tools
- Frequently lifts and moves items and equipment weighing up to 75 pounds
- Must be able to work a variable schedule including evenings, weekends, and holidays
Skills
- Strong problem-solving and troubleshooting skills
- Exceptional communication skills
- Organized and detail oriented
- Hands-on and comfortable taking initiative
- Ability to prioritize and multitask
- Ability to effectively communicate and coordinate with outside vendors
- Reliable, proactive team player
- Strong commitment to cleanliness and safety
- Working knowledge of basic hand and power tools
- Basic knowledge of plumbing, electrical, HVAC, and general building maintenance
- Experience performing minor repairs and preventative maintenance
- Basic familiarity with lighting, audio, visual, or exhibit equipment
Location
- worldwide
Work Type
- part-time
Experience Level
- At least 6 months of leadership or team lead experience preferred
Education Level
- High school diploma or equivalent; some college or technical training preferred
Salary/Compensations
- $21.00 per hour
Benefits
- Flexible Schedule
- Paid Sick Time
About the Company
- Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDS™ Experience and Hershey Super Sweet Adventure.
- We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.
- For us, it's all about the fans and creating experiences they will love. We create happiness.
Equal Opportunity
- We are an equal opportunity employer and encourage candidates from all backgrounds to apply.