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About the Role
Complex is seeking a curious and detail-oriented Social Media Analytics Intern to support the organization, analysis, and learning from social media performance data. This role will provide hands-on experience with social analytics tools, data management, reporting, and workflow automation, contributing to projects that improve performance measurement and translate data into actionable insights.
Responsibilities
- Support the organization, validation, and quality assurance of social media performance data across platforms.
- Assist with maintaining consistent data classifications and measurement frameworks used for social reporting and analysis.
- Identify opportunities to improve data quality, consistency, and usability.
- Help build, test, and optimize automated workflows that improve the efficiency and scalability of social data management.
- Conduct quality assurance to evaluate the accuracy of automated processes and identify opportunities for improvement.
- Support recurring and ad hoc social performance reporting.
- Pull, organize, and analyze social data to help answer questions about content, platform, and audience performance.
- Identify trends, patterns, and anomalies within social performance data.
- Help translate analytical findings into clear takeaways, visualizations, and presentations for internal stakeholders.
- Collaborate with members of the Social team on projects that improve how social performance is measured and understood.
Requirements
- Currently pursuing an undergraduate degree in Marketing, Analytics, Business, Data Science, Communications, or a related field.
- Strong attention to detail and comfort working with large datasets.
- Analytical and structured approach to problem-solving.
- Strong organizational and communication skills.
- Curiosity about social media, digital content, audience behavior, and performance measurement.
- Familiarity with major social platforms including Instagram, TikTok, Facebook, X, and YouTube.
- Familiarity with social analytics tools including Emplifi, Sprout Social, Hootsuite, native platform analytics, etc.
- Interest in automation, AI, or emerging applications of technology within marketing and analytics.
- Experience with Excel or Google Sheets and familiarity with functions such as formulas, filters, and pivot tables.
- Ability to identify patterns and inconsistencies and investigate potential causes.
- Ability to work independently while collaborating effectively with a fast-paced team.
- Proof of enrollment in internship course or confirmation of school credit after time worked, is required.
Skills
- Social Media Analytics
- Data Management
- Reporting
- Workflow Automation
- Data Quality Assurance
- Performance Measurement
- Data Analysis
- Excel
- Google Sheets
- Microsoft Excel
- Google Sheets
- Data Storytelling
Location
- Remote
- United States
Work Type
- Internship
- Part-time
- Remote
Experience Level
- Intern
Education Level
- Undergraduate Degree
Salary/Compensations
- $0 - $0 an hour
Benefits
- Educational experience
About the Company
- Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale.
- Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond.
- Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture.
- A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.