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About the Role
Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area.
Responsibilities
- Complies with all Safety Maintenance and Compliance.
- DOT log review, preparation and submission.
- Conducts Safety Training/Orientations.
- First point of contact for collisions and injuries.
- Updates/Maintains STAR.
- Conducts safety meetings in conjunction with other management.
- Handles front line customer requests; identifies and elevates any customer issues if needed.
- Acts as a liaison between hourly workers and management.
- Elevates any employee relations issues as appropriate.
- Quality Assurance.
- Dispatch/Routing.
- Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs).
- Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.).
- Maintains location A/P log.
- Supply/uniform ordering.
- Maintains all attendance/vacation records for hourly employees.
- Key Performance Indicators (KPI) reporting to Manager prior to distribution.
- RD 2000 Responsibilities.
- SOX invoice reconciliation preparation for approval at the highest level.
- Recommends location process initiation and/or improvements needed.
- Any location specific requirements may be required.
Requirements
- H.S. diploma/GED required.
- One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required.
- One (1) year or more Experience in a customer service environment required.
- Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred.
- Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred.
- Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred.
Skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
- Ability to work independently and as member of a team.
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Capable of multi-tasking, highly organized, with excellent time management skills.
- Detail oriented with excellent follow-up practices.
- Must possess strong verbal and written communication skills internally as well as externally.
- Ability to prioritize, organize and accomplish work.
- Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred.
- Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred.
- Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred.
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- 1+ year experience in Warehouse, Transportation, Logistics, or distribution environment
- 1+ year experience in customer service environment
Education Level
- High School Diploma/GED required
Salary/Compensations
- $40,000 - $42,000 per year
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
- Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
About the Company
- When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts.
- At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands.
- We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
- We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
- At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard.
- Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
- Your Voice. Your Success. The Future We Build Together.
Equal Opportunity
- EEO/AA/Female/Minority/Disabled/Veteran
- Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
- All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.