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About the Role
UNIQLO is seeking an IT Network Specialist to join the EU team in London. This role involves supporting, maintaining, and enhancing the network infrastructure across Europe, combining daily operations with project work in a fast-paced retail environment.
Responsibilities
- Support and optimize the network environment for UNIQLO's stores and offices across Europe.
- Manage network operations, monitor performance, and troubleshoot connectivity issues.
- Maintain network security and ensure reliable and scalable network services.
- Contribute to network projects, including new store openings, WAN/wireless deployments, and continuous improvements.
- Collaborate with internal teams and external vendors on network initiatives.
Requirements
- 3+ years of experience in a Network Engineer, Network Support, or IT Networking role.
- Strong hands-on troubleshooting capabilities.
- Experience supporting and configuring Cisco networking technologies (switches, routers, firewalls).
- Experience monitoring, maintaining, and troubleshooting enterprise network environments across multiple locations.
- Knowledge of network security principles (firewall management, access controls, secure remote connectivity).
- Experience supporting cloud networking solutions, particularly within AWS environments.
- Proven experience delivering network projects, network refreshes, and new store or office deployments.
- Strong stakeholder management skills.
- Excellent communication skills, with the ability to support, train, and coach end users and first-line support teams.
- Highly organised with strong prioritisation skills and a proactive, solution-focused approach.
- Comfortable working independently while collaborating effectively within a global team environment.
- Fluent English communication skills.
- Willingness to travel across Europe as required.
Skills
- LAN
- WAN
- VPN
- DHCP
- DNS
- TCP/IP
- Routing
- Switching
- Wireless networking
- Cisco networking technologies
- Network security principles
- Cloud networking solutions (AWS)
- Stakeholder management
- Communication skills
- Prioritisation skills
- Solution-focused approach
Location
- London
Work Type
- Hybrid working model: 2 days remote, 3 days office-based
Experience Level
- 3+ years' experience
Benefits
- 26 days holiday + 8 bank holiday
- 30% staff Discount
- Employee Assistance Programme
- Private Pension Scheme
- Performance-based bonus scheme
- Social events throughout the year
- Seasonal sample sales
- Volunteer Day – twice a year
- Prime location near Piccadilly and Oxford Street stations with easy access to shops, restaurants...
About the Company
- UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world.
- UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.
Equal Opportunity
- UNIQLO is an inclusive employer and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics.
- We are committed to safeguarding your privacy and personal information; please refer to our privacy policy for details on our recruitment process.