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About the Role
This role supports Unilever’s customer supply chain operations, helping connect customer needs, operational execution, and data-driven decision-making to improve service performance for one of Unilever Canada’s strategic retail partners. You’ll work at the intersection of Customer Development, Customer Experience, Order Management, Warehouse, Transportation, and Supply Chain teams — turning operational data into practical insights, supporting issue resolution, and helping translate business priorities into customer-ready execution. Throughout the internship, you’ll benefit from a comprehensive onboarding experience, a dedicated buddy, a direct line manager, learning opportunities, and access to leadership. The program culminates in end-of-term presentations where you’ll showcase your key accomplishments. This is an excellent opportunity for someone looking to build experience in supply chain, analytics, operations, or consumer packaged goods.
Responsibilities
- Access, manage, and analyze customer supply chain data to support customer service performance, issue resolution, and operational reporting
- Monitor order, shipment, inventory, and compliance activities to help ensure customer requirements are understood and executed effectively
- Investigate service gaps, identify root causes, and translate findings into clear summaries and recommended corrective actions
- Prepare recurring reports, dashboards, and business updates that convert data into actionable insights for cross-functional partners
- Work closely with Customer Development, Customer Experience, Order Management, Warehouse, Transportation, and Supply Chain teams to support customer-ready execution
- Represent the voice of the customer by helping internal teams understand customer requirements, recurring execution challenges, and opportunities to improve service
- Contribute to process improvement initiatives by identifying gaps, simplifying workflows, and supporting solutions that improve accuracy, efficiency, and customer outcomes
- Presenting internship project findings and key accomplishments to business leaders at the end of the program
Requirements
- Currently enrolled in 3rd or 4th year of a Bachelor’s degree in Supply Chain, Business, Engineering, Data Science, or a related field
- Cumulative GPA of 3.0 or higher on a 4.0 scale (or equivalent)
- Strong analytical and strategic thinking skills, with the ability to interpret data, identify trends, and connect insights to business actions
- Effective communication skills and a practical, creative approach to problem solving
- Demonstrated ownership, accountability, and ability to collaborate with cross-functional partners
- Understanding of customer requirements, operational constraints, and how execution impacts service outcomes
- High attention to detail and accuracy when working with data, reporting inputs, and operational follow-ups
- Advanced proficiency in Microsoft Excel, including: Lookups, Pivot Tables, Formulas
- Power BI dashboard development experience is preferred
- Ability to quickly learn and navigate different systems, portals, tools, and reporting platforms
- Basic understanding of data science concepts, automation, or analytics tools is an asset
- Eligibility to work full-time in Canada for the duration of the internship
- Ability to work in a hybrid environment with a minimum of 3 full in-office days per week at Unilever Canada’s head office (160 Bloor Street East, Toronto), as determined by the Line Manager
- Reliable Wi-Fi and a private workspace for remote days
Skills
- Analytical thinking
- Strategic thinking
- Communication
- Problem solving
- Collaboration
- Attention to detail
- Microsoft Excel
- Power BI
- Data science concepts
- Automation
- Analytics tools
Location
- Toronto, ON
Work Type
- Hybrid
Experience Level
- Internship
- 3rd or 4th year of a Bachelor’s degree
Education Level
- Bachelor’s degree in Supply Chain, Business, Engineering, Data Science, or a related field
Salary/Compensations
- $22.00–$26.00/hour
Benefits
- Comprehensive onboarding experience
- Dedicated buddy
- Direct line manager
- Learning opportunities
- Access to leadership
- End-of-term presentations
About the Company
- Encore possesses expertise in field sales to ensure clients are successful in their most critical market channels.
- Unilever is a global, purpose-driven company whose brands are loved by millions, including iconic names like Dove, Shea Moisture, Vaseline, Axe, TRESemmé, Hellmann’s, and Knorr, and innovative brands like Liquid I.V. and OLLY.
Equal Opportunity
- Encore strives to make our recruitment and selection processes as accessible as possible and provides accommodations as required for applicants with disabilities. If you require accommodations at any stage of the process, please let us know.