Director of Information Technology (Full Time/Mon-Fri Days) at Cazenovia Recovery Systems Inc | Buffalo, NY, US | Rezi

Director of Information Technology (Full Time/Mon-Fri Days) at Cazenovia Recovery Systems Inc

Director of Information Technology (Full Time/Mon-Fri Days)

Cazenovia Recovery Systems Inc · Buffalo, NY, US

4 weeks ago

Director of Information Technology (Full Time/Mon-Fri Days)

Cazenovia Recovery Systems Inc · Buffalo, NY, US

a month ago
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About the Role

The Director of Information Technology (IT) oversees the agency’s IT infrastructure, systems, security, and compliance, while supervising IT staff. This hands-on leadership position combines direct technical responsibilities with supervision, project coordination, cybersecurity oversight, and long-term technology planning, aiming to achieve HIPAA and HITECH compliance.

Responsibilities

  • Supervises and provides guidance to IT staff, ensuring timely and effective resolution of IT issues.
  • Oversees the agency’s IT infrastructure including servers, network systems, desktops, laptops, mobile devices, and cloud-based platforms.
  • Implements and maintains network security, data backup, disaster recovery, and business continuity systems and procedures.
  • Leads IT-related projects, including system upgrades, migrations, and implementations.
  • Maintains IT systems, security controls and practices compliance with HIPAA, HITECH, 42 CFR Part 2, and other applicable state and federal regulations.
  • Develops and enforces IT policies and procedures that align with organizational goals and compliance requirements.
  • Provides leadership in risk management and mitigation strategies related to cybersecurity and IT infrastructure.
  • Coordinates vendor relationships and assists with contract management for IT services and systems.
  • Supports program staff by providing training and communication to enhance technology use across the agency.
  • Performs hands-on technical administration, troubleshooting, configuration, and support as necessary.
  • Monitors and analyzes system performance, identifying trends and recommending improvements.
  • Establishes and maintains processes for user provisioning, access changes, role-based permissions, authentication, onboarding, transfers, and offboarding.
  • Maintains an agency-wide technology inventory and replacement lifecycle.
  • Coordinates the IT response to cybersecurity incidents, suspected breaches, system outages, and other technology-related emergencies.
  • Participates in strategic planning, offering recommendations for technology investments that support agency goals.
  • Assists with development and monitoring of the IT budget, technology purchasing, contract costs, and long-term technology planning.
  • Provides technical leadership and oversight for the agency's Electronic Medical Record (EMR) system.
  • Oversees administration and security of Microsoft 365 and other cloud-based platforms.
  • Serves on agency committees as requested.
  • Carries out additional duties essential to the above-stated responsibilities as assigned.
  • Integrates Trauma-Informed Care and its five principles in all duties and interactions.
  • Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD.
  • Regular attendance at work location.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Other duties may be assigned.

Requirements

  • Bachelor’s degree in Computer Information Systems, Information Technology, Cybersecurity or related field preferred.
  • An Associate's degree, relevant technical certifications, or an equivalent combination of education and progressively responsible IT experience will be considered.
  • Minimum of five (5) years of progressive IT experience, with at least two (2) years in a supervisory or leadership role.
  • Professional certifications preferred (e.g., Microsoft, Cisco, CompTIA Security+, Network+, or similar).
  • Knowledge of Active Directory, Exchange, Microsoft 365 administration, virtualization, database systems, firewalls, and security appliances.
  • Experience in behavioral health, healthcare, or non-profit settings strongly preferred.
  • A valid New York State driver’s license is required.
  • Reliable transportation is required.

Skills

  • IT infrastructure management
  • System administration
  • Network security
  • Data backup and recovery
  • Disaster recovery
  • Business continuity
  • Project management
  • Cybersecurity
  • Risk management
  • Vendor management
  • IT policy development
  • Technical troubleshooting
  • System performance analysis
  • User provisioning
  • Technology inventory management
  • Incident response
  • Strategic planning
  • Budget management
  • EMR system administration
  • Microsoft 365 administration
  • Active Directory
  • Exchange
  • Virtualization
  • Database systems
  • Firewalls
  • Security appliances

Location

  • New York State

Work Type

  • Onsite

Experience Level

  • Minimum of five (5) years of progressive IT experience
  • At least two (2) years in a supervisory or leadership role

Education Level

  • Bachelor’s degree in Computer Information Systems, Information Technology, Cybersecurity or related field preferred
  • Associate's degree
  • Relevant technical certifications

Equal Opportunity

  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.