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About the Role
Bold Orange is seeking a Technical Product Owner to lead client engagements, drive delivery outcomes, and manage the intersection of product intent and technical execution. This role requires leadership, decision-making, and accountability for ensuring teams build the right solutions effectively. You will lead requirement discovery, guide backlog strategy, and connect client goals with product direction and engineering execution.
Responsibilities
- Act as a primary point of technical contact for clients, understanding their business needs, and ensuring marketing technology solutions align with their goals.
- Conduct regular client meetings to gather feedback, communicate progress, and address any concerns.
- Partner with technical delivery lead, data solution architect, and data analysts to understand data model, create data visualizations and reports.
- Collaborate with stakeholders to define epics, features, and user stories that reflect client and user requirements aligned with a client’s technology solution roadmap.
- Prioritize and maintain technology solution backlog based on business value, technical dependencies, and client feedback.
- Conduct thorough requirements analysis to ensure a deep understanding of client needs.
- Create and maintain technical documentation, including user stories, acceptance criteria, and other relevant artifacts.
- Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint demo reviews, and retrospectives, both internally and externally.
- Influence cross-functional teams with agile process.
- Pivot quickly in response to changing priorities, new information, or delivery challenges, maintaining clarity, momentum, and alignment across stakeholders and the delivery team.
- Take accountability for delivery readiness, clarity, and alignment within the team.
- Ensure the team is working toward clearly defined outcomes, not just completing tasks.
- Anticipate risks, dependencies, and gaps before they impact delivery.
- Serve as a leader within the team, guiding priorities, decisions, and communication.
Requirements
- 4+ years of professional experience in a client-facing role within technology solution leadership.
- Analytic mindset and problem-solving skills.
- Exceptional client-facing communication and interpersonal skills.
- Strong critical thinking and responsiveness, with the ability to adjust approach based on new information, risks, or shifting delivery realities.
- Experience in marketing technology and technical understanding of marketing database, API, back-end integration, analytics, digital front-end experience, marketing automation, and email.
- In-depth knowledge of Agile methodologies and frameworks.
- Experience in Data projects, Snowflake projects, or Marketing Automation projects.
- Agile backlog management, including prioritizing and planning.
- Ability to collaborate and lead cross-functional teams.
- Ability to thrive in a highly collaborative, fast-paced environment where the nature of the work can be varied.
- Innate curiosity, happy to dig in proactively and whenever called upon.
Skills
- Marketing technology
- Technical understanding of marketing database
- API
- Back-end integration
- Analytics
- Digital front-end experience
- Marketing automation
- Agile methodologies
- Agile backlog management
- Data projects
- Snowflake projects
Location
- Remote
Work Type
- Full-time
Experience Level
- 4+ years
Education Level
- Bachelor’s degree in computer science, information systems, marketing, or a related discipline is preferred.
Salary/Compensations
- $85,000 - $125,000 a year
Benefits
- Medical, dental, and vision insurance
- Virtual mental health support
- Health Savings and Flexible Spending Accounts (including dependent care)
- Infertility and critical illness benefits
- 401(k) with generous 6–10% employer contribution
- Paid parental leave
- Tuition reimbursement
- Free parking and commuter support
About the Company
- Bold Orange is a customer experience company that believes authentic human connections drive business and societal progress.
- We create these connections across the customer lifecycle, from acquisition to engagement to retention.
- Our culture is one of curiosity, collaboration, proactivity, and always bringing the outside perspective to our customers.
- Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional JellO shot.
- We like staff meetings that are informative, educational, and at times, damn funny.
- We believe in no hierarchy, no bullshit, and no politics. Just honest, hard work, and great fun.
Equal Opportunity
- We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law.
- Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.