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About the Role

Drive Automat-it’s growth across the DACH Market by expanding existing customer relationships and identifying new opportunities within the current client base. Manage a portfolio of key accounts with a personal revenue target.

Responsibilities

Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service.
Provide training and resources to help customers get started effectively.
Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Act as the primary point of contact for assigned customer accounts.
Develop a deep understanding of customer business needs and objectives.
Proactively engage with customers to understand their evolving needs, challenges, and goals.
Gather feedback from customers regarding their experiences and needs and relay it to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

Requirements

5+ years of experience in Customer Success or Account Management roles in a B2B SaaS company.
2+ years of experience in sales of complex public cloud like AWS/GCP/Azure.
A proven, successful track record of generating revenue and closing business.
Experience working with or at startups/ISV companies.
In-depth experience with selling and supporting AWS services.
Demonstrated ability to engage and influence C-level executives.
Excellent written and verbal communication skills in German.
Excellent presentation and organizational skills.
Ability to work in a fast-paced environment.
Working experience with Salesforce or Hubspot - advantage.
AWS cloud certificated - advantage.
Knowledge or experience in FinOps - advantage.

Location

Hybrid
Berlin
Munich

Work Type

Hybrid

Experience Level

5+ years of experience in Customer Success or Account Management roles in a B2B SaaS company
2+ years of experience in sales of complex public cloud like AWS/GCP/Azure

About the Company

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem.
With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win.
Our customers save significant time-to-market and optimize their cloud performance and costs.
We work across EMEA and the US, fueling innovation and solving complex challenges daily.
Join us to grow your skills, shape bold ideas, and help build the future of tech.
Be at the Forefront of Cloud Innovation.
Join a global leader and AWS Premier Tier Services Partner.
Work on Meaningful, Large-Scale Impact.
We specialize in helping startups and scaleups scale at speed.
Accelerate Your Career Trajectory.
Thrive in a Culture of Excellence.
Global Reach, Boutique Feel.

Equal Opportunity

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success.
Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.