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About the Role
Dow Jones is seeking an Account Manager for its Institutional Sales team in Germany and Austria. This role focuses on developing new business and growing an existing portfolio of corporate and financial-institution customers. The primary responsibility is to strengthen Dow Jones’ market position by identifying new opportunities and developing/retaining key accounts within a defined territory. You will build relationships with senior stakeholders, understand their business and regulatory priorities, and position Dow Jones Professional Information Services as a strategic solution. Collaboration with specialist teams, Marketing, Product, and Customer Success is key to delivering a seamless customer experience and identifying broader opportunities across the One Dow Jones portfolio. The role reports to the Regional Sales Manager.
Responsibilities
- Grow revenue across Germany and Austria, with a focus on new business and key accounts in a defined territory.
- Retain and grow existing revenue through renewals, cross-selling, and up-selling.
- Build and maintain relationships across accounts and functions, including senior-level stakeholders.
- Develop and execute account and territory plans focused on key accounts and priority verticals.
- Lead discovery, proposals, commercial discussions, and negotiations, with specialist support where appropriate.
- Represent Dow Jones at industry conferences, client forums, and other customer-facing events.
- Maintain accurate Salesforce records, pipeline updates, and forecasts.
- Work with Marketing on targeted campaigns and local market initiatives.
- Gather and communicate information about market developments, competitors, and customer requirements.
- Share customer feedback and market insight with Sales, Product, and Marketing teams.
Requirements
- B2B sales or account-management experience, ideally within business information, SaaS, Research & advisory, Risk & Compliance, or related professional services.
- Proven track record of generating new revenue and growing existing accounts through cross-selling and up-selling.
- Ability to understand complex organizations and translate customer needs, expectations, and business priorities into clear value.
- Strong account-planning, territory-management, negotiation, and forecasting skills.
- Initiative, discipline, and self-motivation, with the ability to work independently in a fast-changing environment.
- Excellent interpersonal, presentation, written, and verbal communication skills.
- Ability to work effectively with people from diverse cultures and backgrounds.
- Fluency in written and spoken English and German is essential.
- Willingness to travel regularly within Germany and Austria.
Skills
- Salesforce
- Account Planning
- Territory Management
- Negotiation
- Forecasting
- Presentation Skills
- Written Communication
- Verbal Communication
- Interpersonal Skills
Location
- Germany
- Austria
Work Type
- Hybrid
Salary/Compensations
- €65,000 - €85,000
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Insurance Plans
- Lifestyle programs & Wellness Resources
- Education Benefits
- Family Care Benefits & Caregiving Support
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
About the Company
- Dow Jones is a global provider of business news and data.
- Dow Jones Risk & Compliance helps organizations identify, assess, and manage risks related to anti-money laundering, sanctions, anti-bribery and corruption, know-your-customer (KYC), counterparty risk, and supply-chain due diligence.
- Global Risk Insights (GRI) is a geopolitical risk offering that helps clients understand and anticipate geopolitical developments and their potential impact on their business and risk environment.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
- We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.