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About the Role
Auxia is an agentic AI platform that helps enterprises deliver personalized 1:1 customer journeys. Our Decision Agent determines the optimal message, timing, channel, and incentive for each individual user. We are scaling our organization to match our domestic and global needs, and we need exceptional people to help us get there.
Responsibilities
- Work across platform infrastructure, including Kubernetes orchestration on GCP, service mesh, deployment automation, observability, and cost optimization.
- Contribute to data systems, focusing on high-throughput ingestion pipelines, BigTable and BigQuery at scale, real-time feature stores, and data warehouse/reporting infrastructure.
- Develop backend services using Kotlin/gRPC microservices, including treatment recommendation and scoring engines, experiment frameworks, and configuration management.
- Engage with ML infrastructure, covering model training pipelines, model serving, feature engineering automation, and A/B test evaluation.
- Contribute to frontend and developer experience, including the Next.js admin console, internal tooling, and CI/CD pipeline optimization.
- Participate in customer integration efforts, including forward-deployed engineering and building SDKs and integration tooling.
Requirements
- Strong fundamentals in distributed systems, data structures, and system design.
- 5+ years of experience in software engineering.
- Experience building and operating production backend systems at scale.
- Comfort with ambiguity and defining problems.
- Product instinct and customer focus.
- Business-level English for daily collaboration with international teams.
Skills
- Kotlin
- TypeScript
- Next.js
- Python
- GCP
- Kubernetes
- Docker
- Terraform
- BigTable
- BigQuery
- Apache Beam/Dataflow
- Pub/Sub
- PostgreSQL
- gRPC/Protobuf
- Spring Boot
- Metaflow
- Gradle
- GitHub Actions
- Linear
- Figma
- Claude Code
Location
- Tokyo
Work Type
- Primarily onsite
Experience Level
- Senior
- 5+ years of experience
About the Company
- Auxia is an agentic AI platform that helps enterprises deliver personalized 1:1 customer journeys.
- Our Decision Agent processes 3B+ events/day, 25K+ queries/second, and 1B+ decisions/day at sub-100ms latency.
- We serve global enterprises including Atlassian, The Guardian, Docomo, Comcast, Mercari, and MUFG Bank.
- Backed by $23.5M from VMG Technology Partners, Stage 2 Capital, and MUFG Innovation Partners.
- Founded by senior leaders in marketing and engineering from Google.
- Team members come from companies such as Meta, Amazon, Microsoft, Lyft, and DoorDash.
- We are scaling our organization to meet domestic and global needs.
- Engineering challenges include multi-tenant ML serving at scale, real-time decisioning under uncertainty, enterprise data integration, and agentic AI systems.
- We use AI-native development, including Claude Code, for faster shipping and building internal AI agents.
- We are a small team of ~30 engineers across the US, India, and Japan with high ownership and no layers between engineers and production.
- We ship weekly, with ideas going to production in days.
- We trust engineers to make smart tradeoffs between speed and quality.
Equal Opportunity
- Auxia is committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds.